Job Title: Student Worker - Athletics' Ticket Office - BC
Job Classification: Business Operations, Student
Department: Ticket Operations
Hiring Manager: Will Siemens
Contact: will_siemens@baylor.edu
Work Schedule: Flexible working hours
Desired Length of Employment: Ongoing
Pay Rate: $10.00/hr
Key Components:
Job Description:
If hired, you will work with other student workers in assisting in the operations and sales of the Athletic Ticket Office. This position is responsible for providing exceptional customer service to all customers through incoming calls and emails, outbound sales efforts in conjunction with the Ticket Sales Center, and other duties as assigned. This job does require game day event work. Working football is mandatory for each student worker until halftime, while our other ticketed sports are scheduled based on first come first serve availability.
Skills Required: Ability to multitask, attention to detail, ability to work independently and works well with others. Dependable, confident in what you are capable of doing, excellent customer service and interpersonal communication skills, knowledge of the internet. Ability to learn and use new software quickly.
Perform business operations duties for assigned area of responsibility
Provide excellent customer service to clients
Ability to prioritize and take initiative
Assist with various projects, activities and tasks related to business operations
Ability to comply with University policies
Maintain regular and punctual attendance
Employer: Baylor University
Work Location: Ferrell Center
Work Address: 1900 S University Parks Dr, Waco, TX 76706