The Division of Enrollment Management is seeking energetic and personable student employees to support prospective, continuing and alumni students, guests, and public in a front desk setting. In this role, student employees will serve as the first point-of-contact and will be expected to demonstrate excellent customer service skills, professionalism, and effective communication skills that will help them build a rapport with UNM's diverse populations while managing inquiries with efficiency, empathy, and attention to detail.
This experience will deepen your understanding of all facets of Enrollment Management, including admission, financial aid, scholarships, and registration while developing critical workplace competencies in communication, customer service, problem-solving and time management.
On-the-job training will focus use of Banner, professional verbal, and written communication with departments, FERPA, and Confidentiality flags, sorting daily mail and customer service.
The position is located at Student Support & Services Center; 1155 University SE. Work schedule will be between the hours of 8am-5pm (Monday thru Friday). Seeking a student who can work 12-15 hours per week.
Why work at UNM?
For firsthand information on why UNM is a great place to work and learn, visit UNM Proud to hear directly from University employees, faculty, students, and alumni. In addition to all the University has to offer, you have the added benefit of living in New Mexico, a land rich with art, history, culture, and outdoor activities, all with a very affordable cost of living. For more about life in New Mexico, visit NewMexicoTrue. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.
Positions
UNM has a number of positions available for staff, faculty, and student employees in various academic fields and levels of experience. Everyone hired into the UNM community serves a vital role in supporting our mission. We’re here to educate and encourage students to develop the values, habits of mind, knowledge, and skills that they need to be enlightened citizens, contribute to the state and national economies, and lead satisfying lives.