Student Success Coach and Academic Advisor

Position Details

Position Information

Position Title Student Success Coach and Academic Advisor FLSA Classification EX Reports to Associate Director of Student Success Salary Range G Weeks Per Year 52 Work Week 40 hours (minimum) Position Summary

Assumes responsibility for promoting a positive and successful experience for first‑ and second-year students in support of student retention and graduation initiatives. Provides support for evidence‑based retention programming, advising, and first‑year experience curriculum. Contributes to department‑level committees focused on student success initiatives, academic advising systems, and data‑informed decision‑making.

All duties are performed in full support of the University's mission, with a strong commitment to diversity, equity, and inclusion, recognizing that the effective execution of these responsibilities is central to student learning, persistence, and success.

Hiring Range Budgeted salary is $45,868 to $51,000, depending upon experience

Key Responsibilities

Key Responsibilities

Student Success Initiatives

• Implements intentional, evidence‑based programs, policies, and procedures designed to support student success, retention, and persistence.
• Assists with short‑ and long‑range planning for student retention initiatives, with an emphasis on first‑year student transition and sustained success beyond the first year.
• Actively participates in departmental committees focused on student retention programs, advising technologies, data analysis, or other critical student success functions.
• Collaborates with internal and external partners to execute and continuously improve student success initiatives.

Academic Advising and Coaching

• Advises and coaches a caseload of approximately 140-160 first‑ and second-year students through their transition to the University.
• Ensures second-year students successfully transition to a faculty advisor within their major or program.
• Supports and monitors students' academic progress, personal and social adjustment, major requirements, and success strategies.
• Advises students on course selection and assists with course registration processes.
• Proactively identifies and supports at‑risk students, connecting them with appropriate University resources and offices to address academic, personal, and social challenges.
• Empowers students to develop self‑advocacy skills and build a foundation for long‑term academic and personal success.

Early Alert Systems and Data Integrity

• Utilizes the full functionality of the early alert and advising systems to document student appointments, degree progression, academic alerts, progress surveys, and interventions.
• Maintains accurate and timely student records while adhering to data integrity and confidentiality standards.
• Uses student data to inform advising strategies, outreach efforts, and program improvements.

First‑Year Experience Curriculum and Instruction

• Delivers first‑year experience course curriculum, including learning outcomes, mandatory classroom activities, and assessment strategies.
• Instructs 4-6 sections of the First‑Year Experience course each academic year.
• Supports students' holistic development by promoting campus engagement, resource awareness, and academic skill development.
• Serves as a resource to students and advisors both inside and outside the classroom, providing accurate and timely information and feedback.

University Programs and Enrollment Support

• Actively participates in enrollment events and programs, orientation activities, and fall opening initiatives.
• Develops fall course schedule for new students based on degree requirements, student needs and accommodations, and student interests; continually adjusts schedules through the summer and academic year as needed and according to institutional regulations.
• Connects with students and families in advance of the semester to address questions related to course schedules, locations, textbooks, or other transitional needs.

Collaboration and Service Delivery

• Establishes, cultivates, and maintains effective working relationships across the University of Hartford to support a positive and coordinated academic experience.
• Supports the University's high-touch service model by responding to student and parent inquiries, processing paperwork and registrations, and serving as a liaison to other campus departments.
• May serve on University‑wide committees as assigned to advance institutional student success priorities.

Perform other related duties as assigned in support of the Center for Student Success and University goals.

Posting Detail Information

Posting Number PS1209P Working Conditions

Normal office situtation.

Education

Bachelor's Degree Required

Physical Effort

Typically sitting at a desk or table. Light lifting or carrying, 25lbs or less.

Special Skills

The ability to work effectively with diverse groups.

Desired Start Date Position End Date (if temporary) Close Date Open Until Filled Yes Special Instructions Summary Quick Link for Internal Postings https://hartford.peopleadmin.com/postings/7805

Supplemental Questions

Required fields are indicated with an asterisk (*).

• What is the highest level of education attained?

• GED

• High School Diploma

• Technical School, Certification or Apprenticeship

• Associates Degree

• Bachelors Degree

• Masters Degree

• Knowledge of a highly advanced professional discipline. (e.g., Ph.D, M.D., J.D., or equivalent doctoral degree required.)

• How did you hear about this employment opportunity?

• Public Job Posting

• Internal Job Posting

• Agency Referral

• Advertisement/Publication

• Personal Referral

• Website

• Other

Documents Needed to Apply

Required Documents

Optional Documents

• Resume
• Cover Letter
• Letter of Recommendation - Staff
• Statement on Inclusive Excellence and Belonging