Position Summary The Student Success Assistant supports student engagement and academic success at the Hays Campus. This position leads testing services while also assisting with student support services, events, and programs that enhance student experience and foster campus connection. This role serves as an important point of contact for students by helping create a welcoming, supportive, and active campus environment while assisting in the organization and administration of testing services.
Essential Duties & Responsibilities Testing services support Assist in coordinating placement testing, make-up testing, accommodated testing, and other assigned assessments Support testing security and ensure compliance with institutional policies and procedures Schedule testing appointments and communicate testing information to students and faculty Prepare testing materials and maintain organized testing records Monitor testing environments to ensure fairness and academic integrity Assist students with testing-related questions and procedures Maintain confidentiality of student records and testing information Assist with student success events throughout the year on the Hays campus and Beloit Campus Assist with creative programming that supports student connection, retention, and overall student success Support occasional evening and/or weekend activities as needed
Qualifications Required High School diploma required; Associate degree preferred; Strong organizational and communication skills Ability to multitask and manage multiple priorities effectively Ability to work independently and collaboratively in a team environment Proficiency with Microsoft Office and standard office technology Strong interpersonal skills with a student-centered approach Preferred Experience in higher education, student services, testing administration, or event coordination Experience with student engagement programming or campus activities Knowledge of student information systems and testing procedures
Knowledge, Skills, & Abilities Ability to maintain confidentiality and professionalism Strong attention to detail and problem-solving skills Ability to foster positive relationships with students and campus partners Creativity and initiative in planning student engagement opportunities Flexibility and adaptability in a fast-paced environment
Work Environment & Physical Requirements Primarily office and campus-based environment Occasional travel required to the Beloit Campus Occasional lifting and movement of event materials and supplies Ability to stand for extended periods during events and activities Occasional evening and weekend responsibilities
Mission Alignment The Student Success Assistant contributes to the mission of Fort Hays Tech | North Central by supporting student achievement, encouraging campus involvement, and helping students build meaningful connections to the college and community.