Provides retention and student support as part of the newly developed Retention and Student Success team. The Retention Coach will provide assistance to current undecided and non-program seeking student caseload and provide support to the Academic Advising Division as needed. This position will help students maximize their academic learning, make informed academic decisions based on life and career goals, and guide students towards successful completion of their chosen academic path. The Retention Coach fosters student understanding of college policies and provides support services such as academic coaching and planning that ensures academic success, retention, and persistence. The ideal candidate for this position will have a strong command of both English and Spanish.
Essential Functions
50% - Provides academic coaching and planning, career coaching, student involvement and academic engagement while fostering student development through clarification of academic, professional, and personal goals using strategies that contribute to successful academic goal completion. Manages a student caseload and track progress from enrollment to completion. This includes effectively communicating from the beginning of the term for which the individual applied to graduation. Maintains accurate knowledge of coursework and degree programs while working with students to develop an individualized pathway to reach their academic goals.
30% - Compiles data on student services, activities, and academic progress. Develops and maintains accurate, organized, and detailed student records to produce reports that inform retention tactics and strategies paying special attention to program objectives that lead to persistence and graduation.
10% - Engages in creative solutions to student retention issues and takes initiatives with team members to implement solutions.
10% - Performs duties related to the Admissions, Records, and Registration office and other duties as assigned.