Student Office Assistant

Indiana State University

Terre Haute, IN

JOB DETAILS
SKILLS
Administrative Skills, Athletics, Career Development, Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, Detail Oriented, Diversity, Document Archiving, Economics, Employee Retention, Establish Priorities, Fax Machines, Flyers, Microsoft Office, Multitasking, NCAA Regulations, Negotiation Skills, Office Equipment, Philosophy, Presentation/Verbal Skills, Printers, Problem Solving Skills, Record Keeping, Regulations, Social Media, Sociology, Spreadsheets, Team Player, Telephone Skills, Time Management, Writing Skills
LOCATION
Terre Haute, IN
POSTED
2 days ago

Position Details

Position Details

Student Employment Enrollment Requirements Indiana State University student enrolled in at least 6 credit hours. Comments to Applicants

ll student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link: student-employment-list-of-acceptable-documents.pdf

Notice of Vacancy Number ST2600024 Job Title Student Office Assistant Job Category Regular Student Job Job Type Regular Student Jobs Position Class Code 82100 Student Employee Student Pay Grade 999 Hourly Wage/Salary 13.00 Job Summary/Basic Function

Provides general office assistance to the faculty, staff and students who work in or visit the University.

Specific Responsibilities

Greet and assist students, faculty, staff, and visitors in a professional manner.

Answer phone calls and direct inquiries to appropriate personnel.

Monitor and respond to departmental email inquiries as assigned.

Provide general information regarding departmental programs, events, and services.

Assist with filing, scanning, copying, and organizing departmental records.

Prepare documents, spreadsheets, and forms using Microsoft Office applications.

Maintain electronic and paper filing systems.

Help track office supplies and notify staff when replenishment is needed.

Enter and update information in departmental databases and spreadsheets.

Assist with maintaining faculty, student, and alumni contact lists.

Verify accuracy of records and report discrepancies.

Help organize and archive departmental documents.

Prepare event materials, nametags, signage, and attendee packets.

Assist with creating flyers, digital signage, and social media content.

Update bulletin boards and departmental displays.

Help gather information for newsletters and promotional materials.

Support outreach efforts for departmental programs and events.

Assist prospective and current students with basic questions and referrals.

Support recruitment and retention initiatives through administrative assistance.

Work Schedule

The Department of Multidisciplinary Studies office is open Monday through Friday from 8:00 a.m. to 4:30 p.m. The selected student will work an agreed-upon schedule based on their academic commitments and the needs of the department. Weekly hours will not exceed 20 hours per week during the academic year.

Desired Start Date 08/18/2026 Open Date 07/23/2026 Close Date 08/23/2026 Required Relevant Education & Experience High School diploma or GED Required Field(s) of Study

Indiana State University student enrolled in at least 6 credit hours.

Preferred Relevant Education and Experience

Current student pursuing a major, minor, or certificate within the Department of Multidisciplinary Studies (Economics, Gender Studies, International Studies, Multidisciplinary Studies, Philosophy, or Sociology).

Strong written and verbal communication skills.

Ability to work respectfully and effectively with individuals from a wide range of backgrounds, experiences, and viewpoints.

Prior customer service and office experience preferred.

Supervisory Responsibilities This job has no supervisory responsibilities. Required Certificates, Licenses and Registrations Other Required Certificates, Licenses and Registrations Preferred Certificates, Licenses and Registrations Preferred Other Certificates, Licenses and Registrations Knowledge, Skills and Abilities Able to multitask, Able to work well with others, Attention to detail, Proficiency with Microsoft Office and other computer applications Other Knowledge, Skills and Abilities NCAA Guidelines

All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.

No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual's involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.

Job Duties

Essential Duties and Responsibilities

General office responsibilities include, but are not limited to:

  • Filing, answering phones, greeting visitors, deliveries, and record keeping.
  • Answering phone and direct calls and visitors.
  • Completing tasks accurately and in a timely fashion.
  • Maintaining confidentiality of personal and University business within the office.
  • Delivering documents and paperwork across campus.
  • Creating and/or update spreadsheets.
  • Operating copy/printer/fax/scan machine in office.
  • Completing additional duties as assigned.

Career Readiness Competencies

o Critical Thinking/Problem Solving: Exercise sound reasoning to analyze issues, make decisions, and overcome problems. The individual is able to obtain, interpret, and use knowledge, facts, and data in the process, and may demonstrate originality and inventiveness.

o Oral/Written Communications: Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters, and complex technical reports clearly and effectively.

o Teamwork/Collaboration: Build collaborative relationships with colleagues and customers representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints. The individual is able to work within a team structure, and can negotiate and manage conflict.

o Digital Technology: Select and use appropriate technology to accomplish a given task. The individual is also able to apply computing skills to solve problems.

o Leadership: Leverage the strengths of others to achieve common goals, and use interpersonal skills to coach and develop others. The individual is able to assess and manage his/her emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize, and delegate work.

o Professionalism/Work Ethic: Demonstrate personal accountability and effective work habits, e.g., punctuality, working productively with others, and time workload management, and understand the impact of non-verbal communication on professional work image. The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind, and is able to learn from his/her mistakes.

o Career and Self Development: Identify and articulate one's skills, strengths, knowledge, and experiences relevant to the position desired and career goals, and identify areas necessary for professional growth. The individual is able to navigate and explore job options, understands and can take the steps necessary to pursue opportunities, and understands how to self-advocate for opportunities in the workplace.

o Equity and Inclusion: Value, respect, and learn from diverse cultures, races, ages, genders, sexual orientations, and religions. The individual demonstrates openness, inclusiveness, sensitivity, and the ability to interact respectfully with all people and understand individuals' differences.

Career Competencies

Competency: Teamwork/Collaboration

Applicant Documents

Required Documents

  • Resume
  • Cover Letter/ Letter of Application
  • References
  • Current Class Schedule

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

    • Are you currently in good academic standing with the University?
  • Yes

  • No

    • Are you currently in good conduct standing with the University?
  • Yes

  • No

About the Company

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Indiana State University