Student Intern - HP Business Process Design

Summary:

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Product Management: Develop and maintain a detailed timeline for annual Site Visit preparation. Review TRICARE manuals and USFHP contract requirements to ensure readiness for the two-day audit.
• Strategic Planning: Partner with internal stakeholders to update Site Visit presentations and project trackers. Coordinate with subject matter experts (SMEs) to address concerns and resolve outstanding deliverables.
• Compliance: Interpret and apply regulatory agency Site Visit templates to validate that all presentations meet required standards. Demonstrate a strong understanding of product compliance and contractual obligations to support the success of the Site Visit and maintain a ten-year government contract.
• Quality Management: Analyze patient safety cases and medical records for USFHP beneficiaries flagged with patient safety indicators (PSIs). Maintain confidentiality when reviewing patient safety cases and reviewing medical records. Assist the patient safety nurse in tracking and trending patient safety facility performance using the internal Care Compare. 

Requirements:

Experience:

• At least 2 years of college preparation towards major referenced in Education.
• Prior healthcare experience preferred. (e.g., CNA, Patient Care Technician, or Medical Assistant experience) 

Education:

• Currently pursuing a college degree program in Healthcare Administration/Management, Biomedical Sciences, or Quality Management.
• Completion of an approved LPN/LVN or RN program, with successful completion of the appropriate U.S. licensure exam, is preferred.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, etc.), with experience in Visio, Kofax, and/or Adobe Acrobat.
• Strong verbal and written communication skills with the ability to collaborate effectively across teams.
• Highly adaptable and detail-oriented, with strong organizational skills and a commitment to confidentiality.
• Demonstrated ability to be resourceful, innovative, and persuasive, with strong problem-solving and troubleshooting capabilities.

Licenses, Registrations, or Certifications:

• Texas Nursing License is preferred.
• *Basic Life Support (BLS) required.

*In accordance with the CHRISTUS Health License, Certification, and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Per Diem As Needed