Student Employee- Customer Service Assistant - Coshocton Campus

Advertising Requisition Form

Advertising Requisition Form

Posting Number: PA700603P Classification Title: Student Wages Classification Code: 0701 Working Title: Student Employee- Customer Service Assistant - Coshocton Campus Position Type: Student Contract Length (Full-Time Faculty Only): Not Applicable Hiring Range: $13.30 Full-Time/Part-Time: Part-Time Position Status: Temp Department: Advising Posting Date: Minimum Qualifications/Requirements:

Student must:

• be currently enrolled at COTC
• posess good customer service skills, both in person and over the phone
• have a basic understanding of Microsoft Office applications (Word, Excel, Outlook)

Preferred Qualifications: Summary of Duties:

In this position, the student will:

• Provide front-line customer service and administrative support by assisting students, prospective students, staff, and visitors in person and by phone, answering questions, directing individuals to appropriate campus resources, and maintaining confidentiality of student information.
• Support student services by assisting with advising check-ins, financial aid document collection, placement testing, parking passes, and library services.
• Assist with recruitment and outreach activities, including campus tours, event preparation, follow-up communications, and informational mailings.
• Perform general office duties, maintain student records through data entry and document imaging, and support daily operations using Colleague, Perceptive Content, Microsoft Office, and other institutional systems.

Location: Coshocton Work Hours:

Varies based upon departmental needs and availability of the student.

Closing Date: Open Until Filled No Special Instructions to Applicants:

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • Please provide the number of credit hours you are currently enrolled.

(Open Ended Question)

• • Please list the technology/major you are currently studying.

(Open Ended Question)

• • Maximum number of hours you would like to work per week

(Open Ended Question)

• • Minimum number of hours you would like to work per week

(Open Ended Question)

• • Are you available between terms?

(Open Ended Question)

• • I have been awarded Federal Work Study (FWS)

• Yes

• No

• Don't Know

• • Please describe any special skills and relevant experience you have acquired from previous positions that would support your success in the role you are applying for

(Open Ended Question)

Optional & Required Documents

Required Documents

Optional Documents

• Resume/Curriculum Vitae
• Cover Letter