Customer Support/Service, Financial Aid, Microsoft Office, Student Financial Services, Technical Support, Time Management
JOB SUMMARY | The Student Assistant for the Financial Aid Office is the first point of in-person contact for many visiting the office and Bayley Hall. Student Assistants help with various office tasks, including reporting and collection. Student Assistants also help with outreach and during campus events. |
DUTIES & RESPONSIBILITIES | - Assist at the Financial Aid Counter for walk-in inquiries
- Learn and maintain a basic working knowledge of the financial aid process at SHU
- Act as additional support during on-campus events and presentations, including some weekend and evening hours
- Assist students in completing aid documents and forms
- Scan and index collected documents to student accounts
- Work with an Administrator on a special project area task
- Conduct outreach efforts on pertinent updates and deadlines
- Provide technical support for virtual presentations
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REQUIRED QUALIFICATIONS | - Professional and personable demeanor
- MS Office experience
- Federal Work Study required
- Minimum 3.0 CGPA
- Good customer service skills
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DESIRED QUALIFICATIONS | Wednesday evening availability preferred for event assistance (once per month) |
CONTACT | Ashley Kende ashley.kende@shu.edu |
FEDERAL WORK STUDY ELIGIBILITY | YES – 2026/27 Federal Work Study eligibility required (check your Financial Aid Offer on the University Portal) |
Seton Hall University is committed to programs of Equal Employment Opportunity (EEO).
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Seton Hall University, New Jersey