To ensure full consideration, applications must be received by 11:59pm MT on 02/13/2026.
Position Summary
The Student and Faculty Support Specialist provides essential administrative and operational support to faculty members in the College of Osteopathic Medicine. This role ensures efficient day-to-day coordination of academic research and faculty needs, contributing to the smooth delivery of curriculum, research activities, and institutional service.
Job Duties
Faculty Support for COM Units • Collaborates with unit leaders and the COM Operations Manager to implement curriculum into the Curriculum Workflow system. • Collaborates with unit leaders and the COM Operations Manager to input course schedules into Banner. • Serve as the primary point of contact for faculty administrative needs. • Manage calendars, schedule meetings, coordinate appointments, and travel arrangements. • Assist with the preparation of syllabi, course materials, examinations, and presentations. • Support course coordination activities, including exam proctoring, room reservations, and distribution of teaching materials. • Draft and send routine communication between faculty, students, and administrative departments. • Assist with course evaluation processes, data collection, and curriculum documentation. • Update and maintain online course content within the institutions Learning Management System (LMS). • Support the planning and execution of departmental meetings, faculty development events, research symposia, and guest lectures. • Support P-card purchases, submit travel reimbursements, and assist with budget tracking and financial compliance.
Student Interaction and Support • Serves as the front-facing position to welcome and support students and external guests who enter the office or contact via phone, emails, etc. • The Specialist will answer student questions and address concerns, such as where a class may be located and how to contact a faculty member. • The Specialist will appropriately refer students to other resources on campus. • Have detailed knowledge and maintain point of contact communication with other campus support services. • Coordinate between instructors, student services, staff, counselors, and administrators to enhance the academic success of students. • Serve as liaison for students with dean, faculty, and college administrative staff, providing accurate information to instructors, students, and the public. • Provide basic and initial assistance to students with questions about classes, registration, permission, etc., using established guidelines, policies, and procedures. • Addresses individualized student questions or concerns. • Creates a work environment that encourages knowledge of respect for and development of skills to engage with those of other cultures, backgrounds, and identities.
Accreditation • Compliance Record Maintenance • Maintain accurate and confidential records of every student interaction, including in-person visits, phone, and online consultations. • Maintain committee documentation, records to meet accreditation requirements. • Aids faculty in gathering and maintaining information required to meet compliance and accreditation needs. • Ensure compliance with FERPA, HIPAA, and other institutional and regulatory guidelines. • Track faculty academic and service workloads, committee participation, and performance evaluations as needed. • Maintain accurate and confidential records, including faculty CVs, licensures, evaluations, and committee assignments.
Curriculum Workflow Support for COM Units • Collaborates with unit leaders and the COM Operations Manager to implement curriculum into the Curriculum Workflow system. • Collaborate with course directors to set up and manage course shells, instructional content, and assessments in the learning management system, Canvas, ensuring timely release and accessibility compliance of all materials. • Upload curricular documents, session recordings, and monitor deadlines while following up with faculty to track and support completion of deliverables. • Manage LMS logistics, including enrollment lists, gradebooks, and assessments, and provide support for course exam administration in coordination with the assessment team.
Supervise Student Employees • Hire, train, schedule, and evaluate student employees in job responsibilities and office culture. • Student employees report to this person when they have questions or need to coordinate time off and work schedules. • Provide access to and support for COM resources, services, and equipment. • Oversee common tasks performed by student employees.
Other Duties as Assigned • Collaborate with other members of the ASC and refer faculty members to the correct ASC team members and other resources on campus. • Support departmental initiatives and special projects as requested. • Assist in temporary coverage for other administrative roles during absences or peak periods. • Contribute to the continuous improvement of administrative processes and systems within the college. • Respond to emerging needs or institutional priorities that align with the scope of the position.
Minimum Qualifications
Preferred Qualifications