Student Account Representative

Student Account Representative job in Lisle, IL | Covista

This website uses cookies. By continuing to use this site, you are giving your consent to cookies being used. See our Privacy policy for more info.

JUMP TO CONTENT

Keyword

Search

Saved Roles

• Life at Covista

Employee experience is our passion

Lorem ipsum dolor sit amet consectetur, adipisicing elit. Eligendi porro exercitationem saepe sunt.

Find out more

• Benefits

Heading here

Lorem ipsum dolor sit amet consectetur, adipisicing elit. Eligendi porro exercitationem saepe sunt, quas et facilis hic tempore repudiandae.

Read More

• Jobs

• Academic Advisor Jobs

• Adjunct Faculty Jobs

• Admissions Jobs

• Finance Jobs

• IT Jobs

• Marketing Jobs

• Nursing Faculty Jobs

• Search Jobs by Category

• Career Insights

• FAQs

• About Covista

Saved Roles

• vacancyopjusttionswidget.opt-Type of Employment Full-time
• vacancyopjusttionswidget.opt-Department Student Support
• vacancyopjusttionswidget.opt-Location Lisle
• vacancyopjusttionswidget.opt-Institution Covista

Student Account Representative

Lisle, IL

• vacancyopjusttionswidget.opt-Type of Employment Full-time
• vacancyopjusttionswidget.opt-Department Student Support
• vacancyopjusttionswidget.opt-Institution Covista

ref:

REF10565K

Apply Shortlist

This vacancy has expired

This doesn"t mean the journey ends here. Click below to continue your new career path.

Jobs Posts Why us

Job description

Company Description

About Covista

Covista is America"s largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren"t separate goals-they"re one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don"t just support healthcare education-they shape it. This isn"t abstract purpose work. It"s solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday-Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.

Job Description

This role is responsible for assisting in student success through proactive and accurate account assessment and student finance advising. Works closely with academic partners and other departments to research and resolve any student financing issues. This colleague is charged with being a role model for the organization Covista values and fosters a culture of CARE consistent with the organization"s mission, vision, and purpose.

Responsibilities

• Using a high level of discretion and independent judgment, analyzes each student's situation in order to develop and implement an individualized financial plan that promotes student success. Continuously evaluates the financial plans throughout the student lifecycle.
• Collaborates with other departments and functional areas to deliver an optimal student experience.
• Demonstrates and communicates current, detailed and accurate knowledge of University policies, Title IV, Military/Veteran's Affairs, international and state regulations to prospective and current students. Communicates the policies and procedures in a manner that displays deep understanding of the rationale and the value of the policy or procedure to the student.
• Assists students to make an informed decision by providing accurate, helpful student finance advice.
• Manages escalated student concerns and resolves issues in a timely manner. Provides exceptional customer care to students by accepting ownership of student finance issues and questions.
• Identifies opportunities and solutions for continuous improvement to existing processes and actively participates in the roll-out of new processes.
• Attends meetings and contributes to organizational committees.
• Identifies opportunities and solutions that improve current processes.
• Functions as a subject matter expert regarding all Title IV programs, policies and procedures including institutional policies and federal and state regulations. Complies with applicable federal and state laws.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Bachelor"s Degree preferred or
• Comparable previous work experience required.
• 1 year of experience in Higher Education preferred
• Knowledge of federal Title IV and state financial aid regulations and associated processing procedures a plus.
• Ability to work independently as well as function as part of a team.
• Outstanding customer service skills.
• PC skills in Microsoft Office, database and internet applications.
• Excellent interpersonal communication, mathematical skills, problem-solving, and organizational skills.
• Ability to prioritize tasks to meet deadlines and ensure project completion.
• Self-motivated and willing to take ownership of, and quickly resolve, complex issues.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.15 and $23.00. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays

For more information related to our benefits please visit:

https://careers.covista.com/benefits

Equal Opportunity - Minority / Female / Disability / V / Gender Identity / Sexual Orientation

Apply Shortlist

Share

Join Our Talent Community!

Upload your resume to get noticed by recruiters and stay up to date on career opportunities with us.

Join

List #1

Similar Jobs

Wellness Counselor

Salary

Location

Sint Maarten, NH

Job Type

Full-time

Location

Sint Maarten

Category

Student Support

Institution

American University of the Caribbean

Description

Opportunity at a Glance This non-academic post will provide individual, couple, family, and group counseling to a diverse academic community of medical students and their families. Additional respons

Reference

d2bb9cb6-212f-4189-a855-c697a5c58010

Expiry Date

01/01/0001

Apply Shortlisted

Apply Shortlisted

Student Success Coach

Salary

Location

Lisle, IL

Job Type

Full-time

Location

Lisle

Category

Student Support

Institution

Walden University

Description

Student Success Coaches serve as academic mentors, coaches, advisors, and ultimately are champions focused on the success of their students. Academic Coaches partner with students throughout the life

Reference

22ab9171-a40f-48d8-ba46-23d0de5aab3a

Expiry Date

01/01/0001

Apply Shortlisted

Apply Shortlisted

Student Success Coach

Salary

Location

Columbia, MD

Job Type

Full-time

Location

Columbia

Category

Student Support

Institution

Walden University

Description

Student Success Coaches serve as academic mentors, coaches, advisors, and ultimately are champions focused on the success of their students. Academic Coaches partner with students throughout the life

Reference

616be612-c1f1-453e-9792-540a835ccf41

Expiry Date

01/01/0001

Apply Shortlisted

Apply Shortlisted

Student Success Coach

Salary

Location

Phoenix, AZ

Job Type

Full-time

Location

Phoenix

Category

Student Support

Institution

Walden University

Description

Student Success Coaches serve as academic mentors, coaches, advisors, and ultimately are champions focused on the success of their students. Academic Coaches partner with students throughout the life

Reference

c44c60f7-3858-46a6-b6a1-45541a787a24

Expiry Date

01/01/0001

Apply Shortlisted

Apply Shortlisted

Student Success Coach

Salary

Location

Minneapolis, MN

Job Type

Full-time

Location

Minneapolis

Category

Student Support

Institution

Walden University

Description

Student Success Coaches serve as academic mentors, coaches, advisors, and ultimately are champions focused on the success of their students. Academic Coaches partner with students throughout the life

Reference

46487b7c-fb40-47e6-8d5d-fa605f8a7635

Expiry Date

01/01/0001

Apply Shortlisted

Apply Shortlisted

Manager, Military & VA Student Finance

Salary

Location

Columbia, MD

Job Type

Full-time

Location

Columbia

Category

Student Support

Institution

Covista

Description

Manager, Military & VA Student Finance is responsible for the overall processes, training, evaluation and support for student success through accurate management and processing of non-TIV financial ai

Reference

050b098d-b308-4276-b03c-3a9a4b68eda3

Expiry Date

01/01/0001

Apply Shortlisted

Apply Shortlisted

Manager, Military & VA Student Finance

Salary

Location

Lisle, IL

Job Type

Full-time

Location

Lisle

Category

Student Support

Institution

Covista

Description

Manager, Military & VA Student Finance is responsible for the overall processes, training, evaluation and support for student success through accurate management and processing of non-TIV financial ai

Reference

1dc10a51-05f9-4ccc-a6b2-0e4c2a3367ac

Expiry Date

01/01/0001

Apply Shortlisted

Apply Shortlisted

Financial Aid Operations Specialist

Salary

Location

Lisle, IL

Job Type

Full-time

Location

Lisle

Category

Student Support

Institution

Covista

Description

Under general direction, this position provides support for student finance operations teams. Performs the necessary student finance tasks as applicable to their team. This role is responsible for pro

Reference

256aa85c-aac5-4014-9fd2-3f2d0f7dd63e

Expiry Date

01/01/0001

Apply Shortlisted

Apply Shortlisted

Financial Aid Operations Specialist

Salary

Location

Lisle, IL

Job Type

Full-time

Location

Lisle

Category

Student Support

Institution

Covista

Description

Under general direction, this position provides support for student finance operations teams. Performs the necessary student finance tasks as applicable to their team. This role is responsible for pro

Reference

fb631fd8-1e23-4244-90bd-d9afd9afe6e5

Expiry Date

01/01/0001

Apply Shortlisted

Apply Shortlisted

Account Management Representative

Salary

Location

Columbia, MD

Job Type

Full-time

Location

Columbia

Category

Student Support

Institution

Covista

Description

This role is responsible for assisting in student success through proactive and accurate account assessment and student finance advising. This position manages a portfolio of about 850-950 students (e

Reference

b58d8c3a-00f5-44d4-ad05-9250ecc593d0

Expiry Date

01/01/0001

Apply Shortlisted

Apply Shortlisted

View all

• vacancyopjusttionswidget.opt-Location Lisle

Apply

• Contact Us
• AEDT Notice
• Privacy Policy
• Sitemap

Keyword

Search

Connect with us:

Career site system powered by SmartRecruiters Attrax

Cookie settings

Keyword

Search

Browse Jobs

• Life at Covista
• Benefits
• Career Insights
• FAQ
• View all our jobs

job

Keyword: No Keyword

Options: 209, 3449, 3496, 47

Location: HK

City: Hong Kong

GeoOptions: No options