Student Account Collections Specialist

Student Account Collections Specialist

Location

JSU Main Campus, MS

Job Type

Full-Time

Job Number

202400164

College/Division

Business Office

Opening Date

07/07/2026

• Description
• Benefits
• Questions

Description

The Business Office at Jackson State University is accepting applications for its Student Account Collections Specialist position.

A Student Account Collections Specialist is responsible for managing and resolving outstanding balances on student accounts.

Examples of Duties

• Assist Students with financial obligations, payment plan options and balances.
• Communicate with students and families to solve problems concerning account communicate billing process.
• Review past due accounts for pre-collection processing and activates.
• Manage and monitor accounts held with internal and external collection agencies.
• Ensure payments and fees are applied timely to accounts.
• Apply and release financial accounts holds to student accounts in accordance with university policy.
• Assist bursar with necessary account adjustments.
• Assist students regarding 1098T tax report.
• Work as integral part of accounts receivable and collection tea.
• Prepare billing for students/third party agencies; maintain files from each billing; and monitor delinquent accounts.
• Work closely with registers office during de-registration process.
• Act as backup cashier and receptionist.
• Other duties as assigned.

Typical Qualifications

• Two years' experience in accounting/business environment.

• Strong customer support, strong computer, and organizational skills.

• Proficient with Microsoft Office Suites.

• Excellent written, verbal, and interpersonal communication skills required.

• Experience with ellucian computer systems preferred.

• Detailed oriented.

• Multitask.

• Must be articulate, have a pleasant personality and able to work well with diverse groups.

• Able to work independently, able to interact positively with student, faculty, staff, and third-party agencies.

• Bachelor's degree in business or related field.

Supplemental Information

• Two years' experience in accounting/business environment.
• Strong customer support, strong computer, and organizational skills.
• Proficient with Microsoft Office Suites.
• Excellent written, verbal, and interpersonal communication skills required.
• Experience with ellucian computer systems preferred.
• Detailed oriented.
• Multi task.
• Must be articulate, have a pleasant personality and able to work well with diverse groups.

We offer a complete benefits package to full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

Part-time employees who work 20 hours or more per week are eligible for the complete benefits package.

To learn more details, visit our benefits page.

01

Can you, if hired, provide proof of education?

• Yes
• No

02

Which statement below best describes the highest level of education you have completed?

• High school graduate, diploma or the equivalent (GED)
• Associate degree
• Bachelors degree
• Masters degree
• Specialist degree
• Ph.D
• G.E.D.
• Juris Doctorate

03

Will you now or in the future require sponsorship to work in the United States?

• Yes
• No

Required Question

Employer Jackson State University (MS)

Address 1400 John R. Lynch Street

P.O. Box 17028

Jackson, Mississippi, 39217

Phone (601) 979-2015

Website https://www.jsums.edu/humanresources/