We are seeking a high-performing Stretch Program Manager (CSCS Certified) to lead, scale, and optimize our performance and recovery service line. This is not just a provider role - this is an entrepreneurial leadership position responsible for building a high-impact program, developing a team, and driving measurable revenue growth.
You will oversee a team of up to 5 Stretch Consultants, deliver exceptional client care, and take ownership of program performance — from client experience to conversion, retention, and overall profitability.
This role is ideal for someone who thrives in both clinical excellence and business leadership, and wants to build something meaningful within a growing organization.
Key Responsibilities
Program Leadership & Growth
Own the performance, growth, and scalability of the stretch and recovery program
Drive revenue generation, membership growth, and client retention strategies
Establish and track key performance indicators (KPIs) including visits, conversions, and utilization
Identify opportunities to expand services, enhance offerings, and improve operational efficiency
Act as the on-site leader responsible for program success and accountability
Team Leadership & Development
Directly manage, coach, and develop a team of up to 5 Stretch Consultants
Set clear expectations for performance, client experience, and productivity
Provide ongoing training, feedback, and skill development to elevate team capabilities
Participate in hiring, onboarding, and performance management
Foster a culture of accountability, energy, and continuous improvement
Client Care & Service Delivery
Deliver high-quality one-on-one assisted stretching sessions using safe, evidence-based techniques
Perform movement assessments and develop individualized mobility and recovery plans
Ensure consistency and excellence in client experience across all providers
Maintain strong client relationships to drive retention and long-term engagement
Performance & Conditioning Expertise
Apply CSCS-level knowledge of biomechanics, anatomy, and neuromuscular control to elevate care delivery
Integrate mobility, stability, and activation strategies to support performance and recovery goals
Serve as a clinical and performance resource for both clients and team members
Sales, Conversion & Client Experience
Lead by example in membership sales, package conversion, and client education
Train team members on effective communication and conversion strategies
Ensure a premium, performance-driven environment aligned with the Peak brand
Monitor client journey from onboarding to retention and identify opportunities to improve
Operations & Collaboration
Maintain accurate documentation, scheduling efficiency, and workflow optimization
Collaborate with Physical Therapists and leadership to align services and referral pathways
Participate in leadership meetings, reporting, and strategic planning initiatives
Qualifications
Required: Certified Strength and Conditioning Specialist (CSCS – NSCA)
Bachelor’s degree in Exercise Science, Kinesiology, Athletic Training, or related field preferred
Experience in fitness, performance, physical therapy, or assisted stretching environments
Demonstrated ability to lead, coach, or mentor others (formal or informal leadership experience)
Strong understanding of movement science, biomechanics, and mobility training
Business-minded with interest in growth, metrics, and program development
Excellent communication, leadership, and interpersonal skills
What We Offer
Competitive compensation + performance-based incentives tied to program growth
Leadership development and career advancement opportunities
The ability to build and scale a program as your own within an established brand
A high-energy, performance-driven, and collaborative environment
Ideal Candidate
This role is for someone who:
Thinks like an owner, not just an employee
Is driven by results, growth, and accountability
Enjoys leading a team while still delivering hands-on care
Wants to build, scale, and innovate within performance and recovery services