Streets Operation Manager

Streets Operation Manager Job Description

Job Title: Streets Operation Manager Job Type: Full-Time Location: Denton, TX Job Number: 26-00050 Department: Street Const/Maint Division Street Improvement Fund: Exp Opening Date: 03/03/2026 Closing Date: 4/3/2026 11:59 PM Central FLSA Exempt: Yes

Job Summary:

Responsible for providing leadership and supervising the maintenance of the City's Public Infrastructure System, including streets, sidewalks, curb/gutters, ADA ramps, bridges, as well as snow and ice removal programs, policies, practices, and employees of the Street Division.

Essential Functions and Other Important Duties:

• Develops and implements a comprehensive work/maintenance plan assigned for street operations.
• Ensures completion of maintenance plan in accordance prescribed timeframes and levels of service.
• Reports to worksite and supervises staff during emergency events such as flooding situations, snow and ice storms.
• Estimates time, materials, and personnel required to complete work efforts.
• Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs and projects and identify opportunities for improvements and make recommendations.
• Attends Public meetings such as Council meetings, Home owner meetings, and Mobility meetings.
• Strong knowledge of computer software such as Cartegraph, Citiworks, and Microsoft Office applications and the ability to use them effectively to produce reports, charts, etc.

Program Development:

The Streets Operations Manager will develop a program that blends contracted projects in the Capital Improvement Program together with the capabilities of the city workforce to achieve goals. The two aspects of the program will complement each other and combined results will exceed the capabilities of either aspect individually. Contract programs include Concrete Street Reconstruction, Full Depth Patching, Street Re-Surfacing, Base Re-Construction, Asphalt Overlay, and Curb and Gutter Replacement.

Decision Making:

• Assesses new methods and materials; reviews construction specifications and plans documents materials needed; orders materials to complete projects and monitors costs to ensure procurement compliance.
• Conducts routine inspections of city infrastructure, including streets, sidewalks, bridges to identify deficiencies and safety hazards; recommends and implements projects and repairs to remedy the deficiencies.

Ownership/Accountability:

The Streets Operation Manager is responsible for planning, coordinating and directing the activities and expenditures to ensure that the work is performed according to appropriate guidelines, policies and regulations. Determine and propose to management the budgetary needs and priorities of the Street Division including equipment, staffing, and materials. Must have ability to prepare, evaluate, and monitor the division budget and prepare reports as required.

Problem Analysis/Solving:

• Research, identify and implement changes in working conditions, policies, procedures, and the use of equipment to increase efficiency and safety.
• The Streets Manager is responsible for analyzing and the use of the asset management system to identify and assign projects to the construction and maintenance crews.

Customer Service/Communication:

• Coordinates service and activities with other divisions, outside agencies and organizations.
• Responds respectfully and professionally to citizens' complaints and inquiries.
• Communicates with the public in person and through media concerning matters associated with street maintenance programs to clarify, mitigate or resolve citizens' questions and concerns.

Planning/Organization/Priority Setting:

• Plan and schedule daily maintenance assignments and/or projects.
• Plan, organize, assign, direct, and supervise the work to direct subordinates.
• Create and assign daily tasks to Field Service Supervisors from the Cartegraph software.
• Estimates time, material, and supplies to complete various tasks, and orders supplies and materials to complete projects.
• Plans and conducts meeting with staff for maintenance and construction crews.

Innovation:

• Researches and utilizes changes in technology and equipment.
• Attends and participates in professional organizations to keep current with industry innovations and new technology.
• Utilizes software, such as Google Maps, to create maps.

Initiative:

• Encourages input and recommendations from staff on maintenance procedures and operations.
• Encourage and implement input from staff on equipment needs.

Conflict Management:

• Manages conflicting demands and priorities within the department and among staff.
• Addresses employee complaints and problems in timely manner.

Diversity:

• Creates an inclusive environment by acknowledging the differences, perspectives, and ideas of others.

Performance Management:

• Prepares annual performance evaluations that clearly define expectations.
• Documents performance highlights and provides regular feedback to employees.
• Supervises the Field Service Supervisors and Crew Leaders, and employees of the Street Division; plans and oversees the work assignments, rewards and disciplines, addresses complaints and problems.

Staff Leadership:

• Collaborates with the Superintendent on selection, training, promotions, disciplinary actions, and terminations of division staff.
• Utilizes and develops the talents of staff.
• Asks questions to ensure understanding and responds to staff in a timely manner.

Additional Duties:

• Performs other duties as assigned

Minimum Qualifications/Acceptable Equivalency:

• Graduation from an accredited college or university with a Bachelor's Degree in Civil Engineering, Construction Management, Public Administration, Business, or a related field; with five years of increasing responsibility and directly related experience in the public works or related field; with three years of administrative supervisory experience related to maintenance and/or operations program.
• OR
• An Associate's degree from an accredited college or university with major course work in construction technology, business administration, or other job-related field; with ten years of increasing responsibility and directly related experience in public works maintenance and/or operations program including five years of administrative supervisory responsibility.
• OR
• High School Diploma with fifteen years of increasing responsibility and directly related experience in public works maintenance and/or operations program including ten years of administrative supervisory responsibility.

Core Competencies:

• Ability to review complex plans, specifications and engineer drawings for purpose, intent, and completeness.
• Ability to communicate effectively both verbally and in writing with the public, city management, City Council, and various committees.
• Ability to form and maintain effective relationships with coworkers and customers.
• Ability to interpret/analyze a problem, identify alternative solutions, predict consequences of proposed actions, and implement recommendations in support of organizational goals.

Preferred Qualifications:

• Bachelor's Degree in Civil Engineering, Construction Management or Public Administration.
• Bilingual in Spanish and English.
• Cartegraph Pavement Plus, Work Order, OMS operating system.
• Knowledge of street construction and maintenance methods, materials and equipment.
• Knowledge of leadership, supervision and management techniques and practices.
• Knowledge of pavement management systems and usage in asset management.
• Skills in using effective verbal and written communication techniques with the public, city management, City Council, and various committees.
• Three years supervisory experience or management of a streets division in a City with a population of 75,000 people or more.

Conditions of Employment:

• Must have and maintain a valid Class "C" Driver's License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class "C" driver's license and state required minimum automobile liability insurance within 90 days of hire per state law).
• Must pass a drug test, driver's license check, criminal history background check, and social security number verification check.
• Must pass a physical examination.
• Must be able to work outside of normal work hours (including evenings, nights, Saturdays, Sundays and holidays) when requested/required.

Physical Requirements:

• Overall Strength Demands: • Sedentary - lifting no more than 10 pounds • Light - lifting no more than 20 pounds; carry up to 10 pounds • Medium - lifting no more than 50 pounds, carry up to 25 pounds • Heavy - lifting no more than 100 pounds, carry up to 50 pounds • Very Heavy - lifting more than 100 pounds, carry more than 50 pounds

• Physical Demand Codes: • Standing: M • Sitting: I • Walking: M • Lifting: M • Carrying: M • Pushing/Pulling: M • Overhead Work: M • Fine Dexterity: M • Kneeling: M • Crouching: I • Crawling: I • Bending: M • Twisting: I • Climbing: M • Balancing: I • Vision: E • Hearing: E • Talking: E • Video Display: E • Other: M

• Machines, Tools, Equipment and Work Aids: • The essential functions of this position require the use of computer, laptop, calculator, telephone, vehicle, etc; wear appropriate personal protective equipment (PPE) issued by City of Denton that may include gloves, hard hat, safety goggles/eye protection, hearing protection, steel-toed boots, and uniforms.

• Environmental Factors: • The essential functions of this position are performed in an office environment and outside at job sites. While working at job sites, incumbent is exposed to high volume traffic, noise, dust, fumes, various temperatures, humidity, and above normal heights (while using bucket truck).

Job Description Disclaimer:

This job description is not an employment agreement, contract agreement or contract. Management has exclusive right to alter this job description at any time without notice.

ADA/EOE/ADEA E-Verify:

The City of Denton participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S. The City of Denton maintains competitive benefit options. Details are available here.