The Role
We are seeking a high-energy, detail-oriented Strategic Operations Manager to serve as a key partner to our executive leadership team. In this role, you will act as a force multiplier, moving between high-level strategy and granular execution to ensure our 250-person organization remains aligned and efficient. You will be responsible for overseeing cross-functional projects, managing our rhythm of business, and ensuring that data-driven insights lead to action.
Core Responsibilities
Strategic Project Management: Lead high-priority, cross-departmental initiatives that don't have a natural home, ensuring they stay on track and hit milestones in direct partnership with the Founders.
Operational Excellence: Maintain the rhythm of business by managing executive meeting agendas, tracking OKRs (Objectives and Key Results), and identifying operational bottlenecks.
Data & Insights: Executive Communication: Draft internal communications, board decks, and presentations on behalf of leadership to ensure consistent messaging across the company.
Data, Insights & Reporting Discipline: Ensure leadership discussions are grounded in accurate, timely, and decision-relevant data. Enforce consistent definitions, metrics, and reporting standards across teams. Partner with Finance, RevOps, and functional leaders to surface trends, patterns, and risks. Establish and enforce common operating language and shared definitions for:
Special Projects: Spearhead ad-hoc research or pilot programs, such as evaluating new PLG (Product-Led Growth) strategies or optimizing onboarding SLAs.
What You Bring (Qualifications)
Experience: 4-6 years of experience in management consulting, business operations, or a high-growth SaaS environment.
Communication: Exceptional written and verbal communication skills; comfortable acting as a liaison between technical and non-technical teams.
Analytical Mindset: Proficient in data visualization and reporting; you value truth in data over gut feelings.
Versatility: A no task is too small attitude combined with the ability to think critically about $100M+ ARR scaling challenges.
Cultural Alignment: A deep commitment to Teamwork & Growth and a proven ability to build relationships across all levels of an organization.
Why Join Us?
Visibility: Unparalleled exposure to executive-level decision-making and business strategy.
Growth: A clear path into departmental leadership or a senior Chief of Staff role as the company scales.
Impact: Your work will directly reduce operational friction, allowing our high-impact professionals to thrive.
Work Perks Worth The Hype
Competitive compensation package Stock options 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability Affordable Vision plan and optional FSAPTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave Your birthday off 401k program with generous company match No cost Employee Assistance Program and Travel Assistance Monthly Gym membership reimbursement Monthly credits toward food & beverage Company Outings On and offsite team building events Paid training for departments Apple laptop (most roles)
HQ Office
Casual office environment & dress Daily catered lunches Fully stocked kitchen (Dietary restriction-friendly) Happy Hours On-site Car Wash Free Parking
Compensation:
The base salary range is: $95,000-$105,000