Strategic Implementation & Process Improvement Consultant

We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future."> Strategic Implementation & Process Improvement Consultant-Horace Mann-Springfield, IL, Dallas, TX

Strategic Implementation & Process Improvement Consultant

We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future.

Springfield, IL, Dallas, TX

Horace Mann

We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs.  We help educators identify their financial goals and develop plans to achieve them.  This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

https://boards.greenhouse.io/horacemannservicecorporation

keywords: position summary,position details,strategic planning & business partnership,project leadership & implementation,process improvement & operational excellence,stakeholder engagement & communication,education,experience,skills,knowledge

Worksite Voluntary Distribution

$76,600.00 - $106,450.00/annually

Overview:

Horace Mann is seeking a highly collaborative and results-oriented Strategic Implementation & Process Improvement Consultant to drive key initiatives that support the growth and effectiveness of our Worksite Distribution organization.

In this role, you will serve as a strategic partner to sales leadership, helping identify opportunities, improve processes, and implement solutions that enhance recruiting, onboarding, sales performance, technology adoption, and operational effectiveness. You'll lead high-impact projects from concept through execution, ensuring initiatives are successfully implemented and deliver measurable business results.

This is an exciting opportunity for a professional who enjoys solving complex business challenges, influencing stakeholders, and helping teams execute strategic priorities.

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Responsibilities:

Strategic Planning & Business Partnership

• Partner with sales leadership to identify, prioritize, and execute strategic opportunities that support business growth and operational excellence.
• Collaborate with field leadership to develop and implement tactics and strategies that drive sales effectiveness and field performance.
• Serve as a trusted advisor to stakeholders by identifying opportunities to improve processes, systems, and business outcomes.

Project Leadership & Implementation

• Lead strategic and tactical projects from inception through implementation and post-launch evaluation.
• Develop project plans, timelines, communication strategies, and success metrics to ensure effective execution.
• Monitor implementation progress and proactively address risks, obstacles, and dependencies.
• Evaluate effectiveness of implemented processes and initiatives to ensure consistent execution and desired outcomes.

Process Improvement & Operational Excellence

• Analyze existing processes and identify opportunities to improve efficiency, effectiveness, and user experience.
• Develop and implement scalable processes, tools, and best practices that support field operations and business objectives.
• Ensure alignment between Worksite Agency Support activities and broader Worksite Distribution initiatives.

Stakeholder Engagement & Communication

• Build and maintain strong relationships across business units to foster collaboration and alignment.
• Coordinate with field leaders, operational teams, and business partners to ensure successful execution of key initiatives.
• Communicate project status, priorities, and outcomes to leadership and field stakeholders.
• Identify, prioritize, and communicate key projects, programs, and initiatives throughout the organization.

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Requirements:

Required

• Bachelor's Degree or equivalent relevant professional experience.
• 5+ years of experience within the insurance industry.
• Proven experience leading projects, implementing business initiatives, and managing multiple priorities simultaneously.
• Strong process development, implementation, and continuous improvement experience.
• Demonstrated success working with multiple stakeholders and influencing without direct authority.

Preferred

• Experience supporting sales organizations, distribution channels, or field operations.
• Experience with project management methodologies and change management principles.
• Knowledge of Worksite, Voluntary Benefits, or Insurance Distribution operations.

Skills & Competencies

Leadership & Collaboration

• Strong relationship-building skills with the ability to work effectively across all levels of the organization.
• Ability to create alignment and drive action among diverse stakeholder groups.
• Team-focused mindset with the ability to foster collaboration and shared success.

Project & Process Management

• Exceptional planning and organizational skills.
• Ability to manage multiple projects and competing priorities simultaneously.
• Strong process analysis, development, and implementation capabilities.

Communication & Influence

• Excellent presentation, business writing, facilitation, and negotiation skills.
• Ability to clearly communicate complex concepts to diverse audiences.
• Strong executive presence and stakeholder management abilities.

Business Acumen

• Strategic thinker with strong analytical and problem-solving skills.
• Ability to connect operational activities to broader business objectives and growth initiatives.

Additional Information

• Normal office environment.
• Periodic travel may be required.

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