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Strategic Account Manager (Enterprise Accounts)

WESCO

Phoenix, AZ

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JOB DETAILS
SKILLS
Business Development, Business-to-Business (B2B), Communication Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Satisfaction, Develop and Maintain Customers, Distribution Services, Enterprise Sales, Field Sales, Fortune 500 Customers, High School Diploma, Interpersonal Skills, Leadership, Logistics, Market Segmentation, Matrix Management, Microsoft Office, Negotiation Skills, Problem Solving Skills, Resolve Customer Issues, Resource Management, Sales, Sales Closing Skills, Sales Management, Sales Pipeline, Strategic Accounts, Strategic Planning, Supply Chain, Team Player, Total Cost of Ownership, Willing to Travel
LOCATION
Phoenix, AZ
POSTED
5 days ago
As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction.


Responsibilities:


+ Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts.

+ Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.

+ Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.

+ Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.

+ Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.

+ Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.

+ Participates in solution development efforts that best address customer needs.

+ Engages supplier sales resources to enlist their support and create solutions.


Qualifications:


+ High School Degree or Equivalent required; Bachelor’s Degree preferred.

+ 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management.

+ History of success maintaining and developing key relationships.

+ Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources.

+ Ability to understand where potential exists in assigned accounts and can recognize and create opportunities.

+ Excellent communication and interpersonal skills with an aptitude for building strong client relationships.

+ Strong negotiation and problem-solving skills.

+ Proficiency with CRM software and Microsoft Office.

+ Self-starter and able to work efficiently under pressure.

+ Experience in executing in a matrix organization managing multiple stakeholders and projects.

+ Ability to travel up to 50%.


#LI-BW1


At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. ​


Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive. ​


Learn more about Working at Wesco here (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html) and apply online today!​


Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.​


_Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.​_


_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._


_This posting is for a current, active vacancy intended for immediate hire._

About the Company

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WESCO