Strategic Account Manager, Amazon Publisher Services

Amazon.com Inc

San Francisco, CA

JOB DETAILS
SKILLS
Ad Serving, Advertising, Alliance/Partner Management, Artificial Intelligence (AI), Business Development, Business Growth, Business Intelligence, Business Strategy, Competitive Analysis/Strategy, Cross-Functional, Customer Relations, Customer/Client Research, Data Analysis, Data Processing, Data Sets, Entrepreneurship, Identify Issues, Industry/Trade Analysis, Industry/Trade Press, Intelligence Gathering, Onboarding, Performance Analysis, Process Improvement, Product/Service Launch, Profit & Loss, Quality Management, Quality Metrics, Relationship Management, Revenue Growth, Sales Management, Strategic Accounts, Supplier Optimization, Systems Administration/Management, Team Player, Trend Analysis
LOCATION
San Francisco, CA
POSTED
30+ days ago

Amazon Ads creates customer-focused search and advertising solutions and technologies. Our Ad Tech team builds the technology infrastructure and ad serving systems to manage billions of advertising queries every day. The result is better quality advertising for publishers and more relevant ads for customers. Our infrastructure supports millions of Internet users and handles billions of queries per day, all delivered in milliseconds. Our data platform processes massive data sets to develop business intelligence and analytics that are critical for the efficiency and profitability of our advertising business.

In this organization you'll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon.com (AMZN), one of the world"s leading companies. We provide a highly customer-obsessed, team-oriented environment in our offices located in San Francisco, Santa Monica and New York City. We are seeking a Strategic Account Manager to join the Amazon Publisher Services team to help build industry-leading solutions for publishers. In this role, you will have the opportunity to join Amazon's quickly growing advertising business, own strategic relationships with mid-sized publishers, and drive strategy and adoption of our industry-leading publisher solutions.

Key job responsibilities

  • Manage relationships with our web, mobile and connected TV (CTV) publishers.
  • Oversee onboarding of new publisher supply and proactively find and execute optimization opportunities using data-driven insights and AI-powered tools.
  • Monitor and maintain supply quality standards to ensure third-party inventory delivers high value for Amazon advertisers
  • Successfully launch new publisher products, share publisher and overall marketplace feedback and guide publisher program strategy through cross-functional collaboration.
  • Employ consultative, long-term approach and build productive relationships with publishers as a trusted strategic advisor.
  • Innovate, develop, and iterate on services based on customer feedback and emerging industry trends.
  • Translate market feedback into product requirements, and collect market intelligence to help guide the overall direction of the program.
  • Partner with Product Managers, Solutions Architects to help them troubleshoot customer issues and drive technical solutions.
  • Analyze performance data and provide data-driven insights to improve our advertising programs and maximize publisher revenue.
  • Work with internal teams to guide inventory allocation and optimize supply path strategies.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles