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Strategic Account Engineer/Technical Sales Lead

HumCap

Boston, MA, MA

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JOB DETAILS
SKILLS
Automation, Bill of Materials (BOM), Business Growth, CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing), CNC (Computerized Numerical Control) Systems, Change Management, Competitive Research, Contract Manufacturing, Corrective Action, Corrective and Preventative Action (CAPA) Systems, Cost Control, Customer Relations, Customer Support/Service, Design for Assembly (DFA), Ecosystems, Embedded Systems, Engineering Drawing, Geometric Dimensioning and Tolerancing, ISO (International Organization for Standardization), Leadership, Logistics, Manufacturing, Manufacturing Assembly, Manufacturing Design, Manufacturing Engineering, Mechanical Assembly, Metal Manufacturing, Order/Customer Fulfillment, Pricing, Problem Solving Skills, Production Support, Project/Program Management, Prototyping, Prototyping Programming Languages, Purchasing/Procurement, Reliability Engineering, Request for Proposals (RFP), Robotics, Sales, Sales Support, Sales/Support Engineering (SE), Software Engineering, SolidWorks, Strategic Accounts, Technical Leadership, Technical Sales, Technical Support, Travel Industry, Warehousing, Welding, Willing to Travel
LOCATION
Boston, MA, MA
POSTED
12 days ago
Strategic Account Engineer / Technical Sales Lead
Boston, MA (Field Based)
Our client, global contract manufacturer, is hiring a Strategic Account Engineer / Technical Sales Lead to serve as their embedded, customer facing growth leader for one of their most important strategic accounts.
This is not a traditional sales role—and not a desk based engineering role.
You’ll be on site and in the room with customer engineering, robotics, operations, procurement, and deployment teams, helping shape decisions before formal RFQs ever hit the street. Your mission is to identify upcoming robotic and automation programs early, influence technical and sourcing direction, and convert that insight into awarded manufacturing, assembly, and production work.
If you can walk the floor with engineers, read drawings, talk fabrication and assembly with credibility, and then turn those conversations into real revenue—this role is built for you.

The ideal candidate will have experience in a manufacturing environment and a working understanding of quality requirements, inspection processes, and customer expectations for manufactured components. Experience with metal fabrication, CNC machining, contract manufacturing, ISO quality systems, non-conformances, corrective actions (CAPA), or root-cause problem solving would be considered a strong asset. This person should be comfortable working with sales, engineering, quality, production, and customers to support both new business opportunities, successful program execution and help remedy quality issues that arise on site.

Key Responsibilities
  • Act as primary in market representative for a major enterprise robotics and automation customer
  • Build deep relationships across engineering, operations, quality, procurement, robotics, and deployment teams
  • Gain early visibility into prototypes, pilots, launches, and large scale deployment plans
  • Identify, track, and capture new opportunities before competitors see them
  • Expand work from one off jobs into recurring production and program level partnerships
Technical Sales & Engineering Engagement
  • Lead technical and commercial conversations with customer stakeholders
  • Review drawings, CAD models, BOMs, and early concepts to identify manufacturable solutions
  • Drive design for manufacturing and design for assembly discussions to reduce cost, improve reliability, and accelerate launches
  • Translate customer requirements into clear quotes, technical proposals, and executable programs
  • Follow up relentlessly on quotes, engineering changes, and open opportunities
Embedded Customer Intelligence
  • Stay closely aligned to the customer’s robotics and automation roadmap
  • Capture intelligence on priorities, pain points, supplier gaps, timelines, and competitor activity
  • Communicate insights back to leadership and internal engineering, estimating, and operations teams
  • Help guide internal decisions on pricing, capacity, investments, and capabilities
Program Launch & Execution
  • Support programs from prototype through production ramp
  • Serve as the bridge between the customer and internal teams across multiple facilities
  • Coordinate engineering updates, manufacturing feedback, and change management
  • Help resolve technical or commercial issues that could impact delivery, quality, or future work
Requirements
  • 5+ years in a customer facing technical role (technical sales, applications engineering, sales engineering, program management, manufacturing engineering, or similar)
  • Strong understanding of contract manufacturing, including sheet metal fabrication, CNC machining, welding, and mechanical assembly
  • Ability to interpret mechanical drawings, SolidWorks models, tolerances, and BOMs
  • SolidWorks experience required
  • Strong understanding and experience with manufacturing-quality fundamentals such as GD&T basics, root cause frameworks, and quality systems such as CAPA NCRs, FAI, ECO
  • Proven ability to build trust with engineering, operations, procurement, and leadership teams
  • Strong commercial instincts—you see opportunity where others see noise
  • Comfortable working independently in a fast moving, field based environment
Preferred (Not Required)
  • Experience with robotics, automation, logistics, warehousing, or fulfillment center technology
  • Background supporting prototype to production programs
  • Experience selling or supporting manufacturing services to enterprise customers
  • Familiarity with supplier development, launch readiness, quality containment, and production ramp ups
  • Existing exposure to the Boston robotics or advanced manufacturing ecosystem

Location & Travel
  • Must be based in or near Boston, MA
  • Regular local travel to customer sites
  • Periodic travel to company facilities (Toronto, Dallas, Seattle, etc.)
  • Ability to travel on short notice for launches, escalations, and executive meetings

Why This Role
This is a high impact, high visibility role for someone who wants to own a strategic account, influence real engineering and sourcing decisions, and directly drive business growth—all while staying technically grounded.
If you thrive at the intersection of engineering, manufacturing, and commercial strategy, we want to talk.

COMPANY BENEFITS:
  • Medical
  • Dental
  • Vision
  • Basic Life and AD&D Insurance
  • Voluntary Life and AD&D Insurance
  • Voluntary Dependent Life and AD&D Insurance
  • Short-term Disability
  • Long-term Disability
  • 15 Paid Time Off Days
  • 2 Paid Personal Days
  • 9 Company Paid Holidays

About the Company

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HumCap