The job holder will be responsible for maximizing sales through exceptional customer service. The job holder will also be responsible for maintaining the desired retail operations, customer service, replenishment, recovery standards for his/her assigned department in the store in all aspects.Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCCs largest omnichannel retailers and Indias top home and fashion retailer.We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.High School Diploma Shop Keeping and Store Standards Maximize and contribute to sales within the store through exceptional customer service and retail experience Ensure all stock is laid out and displayed according to standard layout norms (product placement,signage, neat and well folded,arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise etc) Ensure all products are price tagged and bar-coded before display Ensure correct rotation of stock on shelves and assist in accurate stock counts as per store requirements Ensure all stock administration (stock count, inter branch transfer, dispatch and delivery) are recorded on the system in time, accurately and correctly categorized Ensure awareness and vigilance at all times of security in the store without any negligence Ensure the highest standards of housekeeping & grooming etiquettes are maintained in store at all times Store Merchandise / Merchandising Maintain a detailed knowledge of the merchandise/ products stocked in the store Ensure promotions and fast selling lines are featured in the store Provide information about the customers(likes,dislikes and opinions) to the dept incharge Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery & maintenance in the store Customer Service Responsible for greeting and meeting all customers promptly and politely as they enter the store Provide customer satisfaction by delivering exceptional customer service Guide customers throughout the store or to the specific area the customer requests Develop a clear understanding of all departments, products,make, features and after sales service Ensure effective implementation of visual merchandising principles within the stores Shop Keeping and Store Standards Maximize and contribute to sales within the store through exceptional customer service and retail experience Ensure all stock is laid out and displayed according to standard layout norms (product placement,signage, neat and well folded,arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise etc) Ensure all products are price tagged and bar-coded before display Ensure correct rotation of stock on shelves and assist in accurate stock counts as per store requirements Ensure all stock administration (stock count, inter branch transfer, dispatch and delivery) are recorded on the system in time, accurately and correctly categorized Ensure awareness and vigilance at all times of security in the store without any negligence Ensure the highest standards of housekeeping & grooming etiquettes are maintained in store at all times Store Merchandise / Merchandising Maintain a detailed knowledge of the merchandise/ products stocked in the store Ensure promotions and fast selling lines are featured in the store Provide information about the customers(likes,dislikes and opinions) to the dept incharge Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery & maintenance in the store Customer Service Responsible for greeting and meeting all customers promptly and politely as they enter the store Provide customer satisfaction by delivering exceptional customer service Guide customers throughout the store or to the specific area the customer requests Develop a clear understanding of all departments, products,make, features and after sales service Ensure effective implementation of visual merchandising principles within the stores