Credit Cards, Customer Relations, Customer Support/Service, Equal Employment Opportunity (EEO), Espresso Making, Food and Beverage Industry, Operations, Price Book, Pumps, Resolve Customer Issues, Retail Management, Safety Equipment, Sales, Side Effects, Telephone Skills, Visual Merchandising
Town Pump is looking for a motivated and outgoing Store Barista Supervisor to join our team. Town Pump is a growing company, with ever increasing opportunities for career growth.
As a Barista Supervisor, you will:
- Oversee the daily operations of the STONE HOUSE COFFEE SHOTS counters.
- Assure that STONE HOUSE COFFEE SHOTS meets company standards in sales, staffing, product quality, visual merchandising, and operations.
- Remain calm under pressure.
- Motivate, train, schedule, and oversee staff.
- Wait on the public and provide exceptional customer service.
- Fulfill customer orders for food and beverage items by following STONE HOUSE COFFEE SHOTS recipes for espressos, lattes, frappes, and coffee combinations.
- Work effectively in a fast-paced environment.
- Operate a computerized cash register, giving correct change, and scanning credit cards and checks.
- Stock shelves, supplies, and the cooler.
- Clean and maintain the coffee counter and other areas of the store (including restrooms and deli area).
- Build a relationship with customers, suggesting products, and assisting customers with merchandise location.
- Complete shift paperwork accurately and effectively.
- Use a fire extinguisher and other safety equipment as needed.
- Detect shoplifters.
- Follow vendor check-in procedures.
- Listen and resolve customer complaints.
- Utilize the price book, safety manual, and store restroom logs.
- Advise store manager of any situation or policy violations having an adverse effect on store operation performance.
- Answer and screen telephone calls properly.
- Maintain STONE HOUSE COFFEE SHOTS, customer seating areas, parking, exterior windows, and sidewalks, including shoveling (seasonal).
Town Pump offers many outstanding benefits including 401(K), Health, Dental and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.
Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.
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Town Pump Inc
Town Pump Inc. is a privately-held Montana owned and operated business dedicated to providing excellence in customer service and hospitality at a fair and competitive price. We are team oriented and results-driven.
Town Pump owns and operates over 200 gas station/convenience store, casino, hotel and car wash properties throughout Montana and Idaho. We proudly maintain lines of business in retail convenience stores featuring a wide variety of consumer goods working with vendors and suppliers to bring our customers variety and innovation along with high quality gasoline. In addition, in many markets we offer on-site or standalone car wash locations with state of the art technology.