STORE OPERATIONS MANAGER

General Summary:

The Store Operations Manager is responsible for delivering financial and operational analysis on store operations projects. This includes regular weekly and monthly reporting, metric trending, data-mining, and development of business cases and associated benefits. The role supports ad hoc analyses and other projects as requested by various departments and provides support to field operators by enhancing their understanding of reports, troubleshooting issues, and improving the reporting knowledge base.

Duties & Responsibilities:

• Responsible for the management of operations related decision support projects, including leading, coordinating, and completing projects related to operational and financial metrics. 
• Provides analytical and reporting support to the Board, executive team, field operators, loss prevention, store operations, merchandising and other internal departments. 
• Designs and maintains complex systems and financial/operational models 
• Creates, presents and gains buy-in/sign-off on business cases, including related analyses and presentations through test and learn exercises. 
• Leads ad hoc analyses and projects as requested while partnering and coordinating with various levels of management across store operations and field operations.

Knowledge, Skills and Abilities (KSAs):

• General understanding of operations, merchandising and financial software and databases
• Creative ability to access information from different sources and pull it together for analyses and presentations, with the ability to work with large data sets.
• Strong analytical, problem solving, and decision-making skills with an ability to meet deadlines
• Ability to organize, prioritize, be detail-oriented and be a self-starter in a fast-paced environment
• Strong written and oral communication skills with the ability to summarize data into reports and presentations for senior management
• Intermediate to advanced word processing, spreadsheet, and database applications skills. 1010data experience a plus.
• Effectively work in collaboration with a team to achieve objectives.
• Partner, coordinate, and delegate to all levels of management.
• Interpret operating statements and manage project financials.

Work Experience &/or Education:

• Bachelor’s degree in Business Administration or related field required.
• Master’s in Business Administration or appropriate advanced degree preferred.
• 3-5 years of related work experience required.
• Retail experience highly preferred.
• Supervisory experience preferred.
• An equivalent combination of education and experience may be substituted.