Store Manager - Westland

VOA Michigan

Westland, MI

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JOB DETAILS

SKILLS

Budgeting, Coaching, Communication Skills, Corporate Policies, Cost Control, Customer Experience, Customer Relations, Customer Support/Service, Data Analysis, Dental Insurance, Driver's License, Engagement Marketing, Exceeded Sales Goal, Financial Operations, Inventory Levels, Inventory Management, Leadership, Loss Prevention, Maintain Compliance, Marketing Campaign, Mentoring, Merchandising, Multitasking, Operations, Organizational Skills, Payroll Management, Performance Analysis, Performance Metrics, Performance Reviews, Physical Demands, Point of Sale (POS) Systems, Product Pricing, Profit & Loss, Promotional Programs, Retail, Retail Management, Retail Sales, Revenue Growth, Safety Standards, Sales, Sales Analysis, Schedule Development, Store Opening, Team Building, Team Player, Time Management, Up-Selling, Vision Plan

LOCATION

Westland, MI

POSTED

2 days ago

Description

Store Manager - Full-Time

Location: Westland, MI

Lead. Inspire. Grow.

Are you a results-driven leader with a passion for retail excellence and team development? We're looking for an energetic and experienced Store Manager to lead day-to-day operations, drive sales performance, and create an exceptional customer experience.

This is your opportunity to take ownership of a thriving retail location, build a high-performing team, and make a meaningful impact.

Why Join Us?

We value our team and invest in your success with a comprehensive benefits package:

Full-Time Position
Medical, Dental, and Vision Insurance
Paid Time Off (PTO)
Supportive, mission-driven work environment

What You'll Do

Store Operations

Lead all daily store operations including opening/closing, inventory management, and merchandising
Maintain a clean, organized, and visually appealing sales floor
Oversee POS systems, cash handling, and daily reporting
Ensure compliance with company policies and safety standards

Leadership & Team Development

Recruit, hire, train, and mentor a strong team of staff and leaders
Set clear expectations and coach employees for success
Foster a positive, accountable, team-oriented culture
Conduct performance evaluations and provide feedback

Sales & Business Performance

Drive store sales and exceed performance goals (KPIs)
Analyze sales trends and adjust strategies to maximize results
Manage labor and operating costs to improve profitability
Promote product knowledge and upselling techniques

Customer Experience

Deliver and maintain exceptional customer service standards
Resolve customer concerns professionally and efficiently
Create a welcoming, customer-first environment

Inventory & Merchandising

Monitor inventory levels and ensure timely restocking
Oversee product displays, pricing, and promotions
Conduct inventory counts and support loss prevention efforts
Execute seasonal and promotional merchandising strategies

Financial & Operational Accountability

Manage scheduling, payroll, and budgets
Partner with leadership on financial performance reviews
Ensure the store meets financial and operational goals

Marketing & Community Engagement

Support and implement marketing campaigns and promotions
Collaborate on local initiatives to drive foot traffic and sales
Ensure staff awareness of all current promotions

What You Bring

Associate degree in Business, Retail Management, or related field (preferred)
3-5 years of retail management experience
Strong leadership, communication, and decision-making skills
Experience hiring, training, coaching, and developing teams
Ability to analyze data and drive business performance
Strong organizational and multitasking abilities
Proficiency with retail systems and POS technology
Flexibility to work varied schedules, including weekends
Valid Michigan driver's license and insurable driving record

Work Environment & Physical Requirements

This role involves a mix of indoor and outdoor environments and requires:

Standing, walking, bending, lifting, and reaching
Ability to multitask in a fast-paced setting
Interaction with customers, staff, vendors, and partners

Apply at voami.org/careers
VOAMI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Store Manager - Westland

VOA Michigan

Westland, MI

About the Company

VOA Michigan

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