Store Manager

Joseph's Classic Market

West Palm Beach, FL

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JOB DETAILS

SKILLS

Analysis Skills, Bakery, Brand Marketing (Branding), Budgeting, Coaching, Communication Skills, Cook Dishes, Corrective Action, Cost Control, Cost of Goods Sold (COGS), Cross-Functional, Customer Support/Service, Dental Insurance, Documentation, Emergency Procedures, English Language, External Audit, Financial Analysis, Financial Management, Financial Operations, Food Production, Health Department, Internal Audit, Inventory Management, Leadership, Lift/Move 50 Pounds, Loss Prevention, Maintain Compliance, Marketing, Mentoring, Merchandising, Metrics, Multilingual, OSHA, Onboarding, Operations Management, Operations Planning, Organizational Skills, Payroll Management, Performance Analysis, Performance Management, Performance Metrics, Performance Reviews, Pricing, Production Systems, Profit & Loss, Profit & Loss Analysis, Profit & Loss Management, Regulations, Regulatory Compliance, Resolve Customer Issues, Retail, Retail Management, Retail Operations, Safety Compliance, Safety/Work Safety, Sales, Sanitation, Schedule Development, Seafood Department, ServSafe Certification, Spanish Language, Staff Development, Standards Strategy, Succession Planning, Team Lead/Manager, Training/Teaching, Vendor/Supplier Evaluation, Vision Plan

LOCATION

West Palm Beach, FL

POSTED

4 days ago

Are you a dynamic leader who thrives on building strong teams, setting high standards, and delivering exceptional guest experiences?

At Joseph's Classic Market, the Store Manager is the heartbeat of the store-leading people, driving performance, and bringingour mission, values, and passion for great food to life every day. This role blends strategic leadership with hands-on involvement, ensuring every department operates at its best while creating a welcoming, high-performing culture.

Growth & Learning at Joseph's

At Joseph's Classic Market, we believe strong leaders are always growing. As Store Manager, you'll continue developing your executive-level leadership, financial acumen, and operational expertise while working closely with ownership and senior leadership. We are committed to internal development and succession planning, and we value leaders who are eager to learn, mentor others, and grow alongside a family-owned business with long-term vision.

Key Responsibilities

Store Operations
- Oversee day-to-day operations across all departments: deli, produce, meat, seafood, grocery, bakery, prepared foods, pizza, wine & cheese, and front end
- Ensure operational efficiency, cleanliness, and consistency throughout the store
- Lead daily walkthroughs to inspect merchandising, freshness, and presentation standards
- Maintain safety, sanitation, and health department compliance
- Execute opening and closing protocols, ensuring readiness and security
Team Leadership & Development
- Directly manage department managers and support leadership team
- Provide mentorship, training, and coaching to foster a productive, guest-focused culture
- Conduct weekly management meetings and monthly team check-ins
- Oversee recruiting, hiring, onboarding, and staff development
- Manage performance evaluations, corrective actions, and succession planning
Financial Performance
- Monitor and manage store financials including sales, labor, COGS, shrink, and profitability
- Analyze daily, weekly, and monthly performance reports and KPIs
- Implement strategies to drive revenue, control expenses, and improve margins
- Partner with buyers and department leads on cost control and vendor performance
- Approve and manage payroll, scheduling, and department budgets
Guest Experience
- Ensure every department delivers knowledgeable, high-quality service
- Lead by example in greeting customers, resolving complaints, and promoting hospitality
- Oversee in-store events, samplings, and customer engagement initiatives
- Monitor service metrics and feedback to improve guest satisfaction
Merchandising & Standards
- Support execution of store-wide merchandising standards and seasonal resets
- Partner with department managers to maintain fresh, well-stocked, visually appealing displays
- Enforce pricing integrity, signage accuracy, and product rotation standards
- Ensure company values and brand identity are reflected across all touchpoints
Compliance & Safety
- Ensure compliance with labor laws, health codes, OSHA standards, and alcohol/tobacco regulations
- Maintain readiness for health inspections, internal audits, and external reviews
- Oversee emergency procedures, loss prevention efforts, and incident documentation
Communication & Collaboration
- Serve as the primary liaison between store leadership and ownership
- Communicate goals, expectations, and feedback clearly and consistently
- Collaborate with Marketing, HR, and Operations teams on store initiatives
- Represent the Joseph's Classic Market brand with professionalism at all times

Qualifications

Minimum 5 years of progressive leadership experience in grocery, food retail, or hospitality
Strong understanding of retail operations, labor planning, inventory management, and customer service
Proven ability to lead and inspire cross-functional teams
Strong financial and analytical skills with P&L management experience
Excellent communication, organizational, and decision-making skills
ServSafe Manager certification (or ability to obtain)
Flexible availability including weekends, evenings, and holidays
Bilingual (English/Spanish) a plus

Physical & Work Environment

This role is performed in a fast-paced grocery retail and food production environment. The Store Manager is regularly on the sales floor and in department back-of-house areas and must be able to stand and walk for extended periods, lift up to 50 pounds, and move throughout all departments as needed. The position involves exposure to refrigerated areas, hot equipment, wet floors, and varying work conditions. Flexible availability is required, including evenings, weekends, and holidays.

Why Join Joseph's Classic Market?

As Store Manager, you are the heart of the store - a coach, motivator, strategist, and standard-bearer. You'll lead a talented leadership team, serve a loyal customer base, and play a meaningful role in shaping the future of a family-owned gourmet market known for quality, tradition, and hospitality.

Benefits Include:

Positive Work Environment
Competitive Pay
Health, Dental and Vision Insurance
401(k) Plan
Paid Time Off & Personal Days
20% Employee Discount
Bonus Programs for Management

We'd love to tell you more.

If you have questions about the Store Manager role, leadership growth opportunities, or what it's like to lead at Joseph's Classic Market, we encourage you to reach out. We're always happy to share more about how you can make an impact and grow your career with us.

Interview Process
At Joseph's Classic Market, we utilize VidCruiter as part of our interview process. This platform allows candidates to complete video interviews at their convenience, giving our hiring team the opportunity to better understand your experience and qualifications early in the process.

Employment Eligibility
Joseph's Classic Market participates in E-Verify to confirm work authorization for all new employees. As part of the hiring process, employment eligibility will be verified through the U.S. Department of Homeland Security and the Social Security Administration.

Store Manager

Joseph's Classic Market

West Palm Beach, FL

About the Company

Joseph's Classic Market

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