Responsible for achieving sales goals in service labor, parts, and fleet, while delivering excellent customer service through in-store programs and standards. Manages shop productivity, recruits, hires, develops, and leads service and back shop teams. Oversees store operations, staffing, and workflow to ensure efficiency, safety, and compliance. Trains associates on customer care and store systems, and partners with fleet team to build customer relationships. Maintains store appearance, handles customer complaints, and manages POS transactions and inventory. Requires a high school diploma, 1-3 years of service industry experience, supervisory skills, and strong communication. Physical demands include lifting, standing, and operating equipment. Offers comprehensive benefits, a salary range of $64,300-$95,000 plus bonus, and is a full-time role. This position is safety-sensitive and requires working days, nights, holidays, and weekends. All qualified applicants will be considered regardless of background.