Store Manager

Category/Area of Expertise: Retail OperationsJob Requisition: 507842Address: USA-MA-Springfield-1600 Boston RoadStore Code: Human Resources Brands (5148911)What we ask of you:People Development and Diversity:Lead, mentor, and develop the store team to achieve their full potential, fostering a culture of continuous improvement and professional growthConduct regular performance evaluations, set clear goals, and provide ongoing feedbackFoster a culture of diversity and inclusion within the teamLabor Relations:Manage labor relations to ensure a productive and harmonious work environmentAddress and resolve any labor issues or disputes in a fair and timely mannerEnsure compliance with labor laws and company policiesStrategic Business Planning:Develop and implement strategic business plans to drive store success and growthCollaborate with regional and corporate teams to align store goals with overall company objectivesProfitability and Financial Management:Manage store budgets, including payroll, productivity, and other operational expenses, to ensure financial targets are metAnalyze sales and performance data to identify opportunities for growth and improvementImplement strategies to drive sales and profitability while controlling costsOperational Excellence:Oversee daily store operations, ensuring compliance with local, state, and federal laws, as well as internal audits and policiesDelegate responsibilities equitably to ensure smooth and efficient store operationsMaintain high standards of sanitation and safety throughout the storeMerchandising and Sales:Ensure the store is well-stocked, clean, and visually appealingOversee merchandising efforts, including product placement, promotions, and inventory managementDevelop and execute sales strategies to meet and exceed store goalsCommunity Relations:Build and maintain strong relationships with organizations within the local community, participating in and supporting community events and initiativesPromote the store's community engagement programs and encourage team participationCustomer Service Excellence:Create and maintain a culture of best-in-class customer service, promoting a positive environment for both internal and external customersEnsure customers experience a well-stocked store with the freshest product offeringsHandle customer inquiries and concerns promptly and professionally, ensuring high levels of satisfactionImplement strategies to continuously improve the customer experienceWhat you bring to the table:Bachelor's degree in Business Administration, Retail Management, or a related field or equivalent years of work experienceMinimum of 5 years in retail management, with a strong understanding of all store operationsProven track record of leading and developing high-performing teamsDemonstrated leadership and management skills, inspiring and guiding teams to achieve goalsKnowledge of safe food handling practices and regulatory complianceExcellent communication, interpersonal, planning, and organizational skillsStrong leadership and management skills, with the ability to motivate and inspire a teamStrong analytical and strategic planning abilitiesHigh level of customer service skills and a passion for delivering an exceptional customer experienceEffective organizational, time management, and delegation skillsAbility to work flexible hours, including weekends and holidaysWhat we bring to the table:Culture committed to celebrating diverse backgrounds and experiencesComprehensive benefitsOpportunities for professional development and career growthAssociate discountsTeam of associates dedicated to serving our local customers and supporting our communitiesThe salary range for this position is $74,400-$150,000Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.#J-18808-Ljbffr