Store Manager

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Store Manager Job Description

Postion Overview

Seeking a dynamic and dedicated Store Manager to lead our team and ensure exceptional service for both staff and customers. The Store Manager will play a vital role in creating an outstanding customer experience, fostering a positive work environment, and driving operational excellence in our quick service restaurant (QSR) setting.

Key Responsibilities

• Lead, motivate, and develop staff to deliver excellent customer service and maintain a positive team culture.
• Organize daily operations to ensure efficiency and compliance with company standards
• Manage and create shift schedules to meet business needs and support staff work-life balance.
• Oversee inventory and costs of goods sold to optimize profitability.
• Handle customer inquires and resolve issues to ensure satifaction.
• Support and implement company policies, procedures, and goals.
• Maintain a clean, safe, and welcoming store enviorment.
• Interviewing, hiring, train and developing new team members to build a strong, cohesive staff.
• Conducting ongoing product training sessions to ensure consistent drink quality and outstanding customer service standards are maintained.

• Previous QSR experience preferred but not required.
• Strong leadership skills with the ability to inspire and guide a team.
• Excellent organization and time management abilities.
• Outgoing, peronable, and committed to creating an amzaing for both staff and customers.
• Experience in managing and creating shift schedules.
• Understanding of costs of goods sold and inventory management.
• Flexible availability, including willingness to work weekends.
• Must be able to attend training for 2 weeks out of state.

• Competive base salary ranging from $40,000 to $45,000 per year.
• Quarterly bonus based upond Key Performance Indicators (KPI's)
• Paid time off
• Advancement opportunities as new stores open within the franchisee network of future Scooter's Coffee locations.