STORE MANAGER

Store Manager

Seeking a dynamic and dedicated Store Manager to lead our team and ensure exceptional service for both staff and customers. The Store Manager will play a vital role in creating an outstanding customer experience, fostering a positive work environment, and driving operational excellence in our quick service restaurant (QSR) setting.

Key Responsibilities

• Lead, motivate, and develop staff to deliver excellent customer service and maintain a positive team culture.
• Organize daily operations to ensure efficiency and compliance with company standards
• Manage and create shift schedules to meet business needs and support staff work-life balance.
• Oversee inventory and costs of goods sold to optimize profitability.
• Handle customer inquiries and resolve issues to ensure satisfaction.
• Support and implement company policies, procedures, and goals.
• Maintain a clean, safe, and welcoming store environment.
• Interviewing, hiring, train and developing new team members to build a strong, cohesive staff.
• Conducting ongoing product training sessions to ensure consistent drink quality and outstanding customer service standards are maintained.

Qualifications

• Previous QSR experience preferred but not required.
• Strong leadership skills with the ability to inspire and guide a team.
• Excellent organization and time management abilities.
• Outgoing, personable, and committed to creating an amazing experience for both staff and customers.
• Experience in managing and creating shift schedules.
• Understanding of costs of goods sold and inventory management.
• Flexible availability, including willingness to work weekends.
• Must be able to attend training for 2 weeks out of state.

Benefits

• Competitive base salary ranging from $40,000 to $45,000 per year.
• Quarterly bonus based upon Key Performance Indicators (KPIs)
• Paid time off
• Advancement opportunities as new stores open within the franchisee network of future Scooter's Coffee locations.

If you are a passionate leader who thrives in a fast-paced environment and wants to make a positive impact, we invite you to apply for the Store Manager position at Scooter's Coffee.