Store Manager

Joe & the Juice / United States

  • Palo Alto, CA
  • 2 days ago

    Highlights

    Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in‑store requirements are followed in order to deliver best‑in‑class guest experiences turning regular customers into beloved returning guests. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high‑quality products.

    Numbers & Facts

    LocationPalo Alto, CA

    Description

    About Joe & the JuiceJoe & the Juice is a people‑centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high‑energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.We believe in four simple virtues that shape everything we do: Inclusion and Growth.Job SummaryAs a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market‑specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high‑quality products.Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in‑store requirements are followed in order to deliver best‑in‑class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives.Key ResponsibilitiesVirtue‑Based LeadershipLead, inspire, and develop team members in alignment with company virtues and operational principlesAct as a role model of company values and foster a positive, high‑performance cultureEnsure clear communication of expectations and accountability across the teamRecruitment & Talent DevelopmentOwn the recruitment interviewing, hiring, pre‑boarding, and onboarding of team membersEnsureoptimalteam positioning to meet operational needsBuild andmaintaina strong future talent pipelineEmployee Engagement & DevelopmentDevelop and motivate team members through structured development plans and continuous feedbackFacilitate in‑store training sessions and regular team meetingsMonitor and drive employee engagement initiatives to meet or exceed benchmark engagement scoresGuest ExperienceChampion a guest‑first mindset across all store operationsBuild strong relationships within the local community in alignment with brand behavior principlesDrive guest loyalty and satisfaction through consistent service excellenceOperational Excellence & ComplianceMaintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standardsEnsure compliance with brand standards and local regulatory requirementsUphold the highest operational ratings and performance standardsShift Planning & Workforce ManagementDevelopoptimalshift plans considering seasonality, local events, and store traffic patternsEnsure efficient workflows aligned with company standards and budgetEnsure working hourscomply with contractual obligations, union agreements, and local labor lawsStock & Inventory ManagementTake full ownership of inventory management, including stock counting and orderingOptimizeinventory levels to minimize waste and meet defined monthly waste targetsPerformance & Financial ManagementDrive sales growth and overall store performanceOptimizestoreEBITDA and achieve defined KPI targetMonitor financial performance and implement corrective actions where necessaryQualificationsMinimum 3 years of leadership experience in a comparable retail, hospitality, or service‑driven environment, with a proven track record of delivering operational and financial resultsDemonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagementStrong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culturePassion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potentialBenefits and PerksExperience our brand firsthand with exclusive discounts and special offers available only to employeesAccess competitive medical, dental, and vision insurance plans designed to support your overall well‑beingInvest in your future with our 401(k) programRecharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to workGrow your career with structured leadership training, educational support, and development programs designed to help you reach your full potentialCompensation – Starting at $90,000 plus bonusesEqual Employment Opportunity StatementJoe & the Juice is proud to be an equal‑opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants – no matter your race, gender, age, religion, sexual orientation, or background.#J-18808-Ljbffr

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