Store Manager

JCPenny

Napa, CA

JOB DETAILS
SALARY
SKILLS
Communication Skills, Customer Experience, Customer Service Operations, Exceeded Sales Goal, Expense Tracking, Leadership, Merchandising, Performance Management, Product Demonstration, Productivity Management, Profit & Loss, Regional Sales, Retail Management, Revenue Growth, Sales Operations, Team Building, Team Lead/Manager, Team Player, Top Sales Rep, Training/Teaching, Willing to Travel
LOCATION
Napa, CA
POSTED
2 days ago
Store Manager

Our Store Managers are responsible for building a team of top performers, creating an amazing customer experience, and empowering the team to be their very best. You are responsible for managing all aspects of a store; including hiring and training the best associates to represent the brand and overseeing all store operations to reach company sales and profitability goals. You create a positive environment that develops and engages your managers, associates and customers every day. You love being part of a winning team and you bring your energy to work every day.

The Store Manager reports to the District Sales Manager.

Responsibilities

As the Store Manager you will:

  • Use statistical information and market knowledge to create action plans and achieve financial, customer-service and operational goals, while addressing the store unique strengths and challenges.
  • Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
  • Engage with customers to build relationships and brand loyalty by using company tools.
  • Attract, develop, and retain top talent individuals.
  • Motivate and engage your teams by identifying their strengths.
  • Provide and receive feedback in order to improve performance and develop team members.
  • Communicate clear expectations and hold the store team and yourself accountable to achieving results.
  • Ensure store standards for merchandising and operations are met consistently.
  • Oversee all controllable expenses such as payroll and training to increase profitability.
  • Establish trust with the team in the face of opposing beliefs, values or perspectives.
  • Remain composed in the face of challenges and unforeseen circumstances
  • Provide leadership or assistance with floor sets, window changes, and other merchandising and visual expectations.
  • Perform POS transactions on designated shifts and execute management functions in the absence of Assistant Manager.
  • Schedule employees to their strengths to maximize productivity.
  • Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Qualifications

You will also have:

  • 2+ years as a Store Manager in similar volume, apparel business (preferred).
  • Proven track record of exceeding sales and statistical expectations.
  • Flexible availability to meet the needs of the business (including evenings and weekends).
  • May require occasional travel to other store locations (if needed) and attend district meetings.

Pay RangeUSD $32.31 - USD $40.38 /Hr.

About the Company

J

JCPenny

We share a passion for serving customers, supporting our communities and making JCPenney the best retailer for all families. As a Company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a collaborative and inclusive environment. After all, JCPenney is more than a destination for style and value, it’s a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

JCPenney emerged more than 100 years ago as a small mercantile store serving families on the American frontier in the Old West. Today, we’re still pioneering new frontiers by challenging the old rules of retail and creating a shopping experience that merges the intimacy of a traditional store with the digital conveniences of personal technology.

Today, JCPenney is one of the nation’s largest apparel and home retailers with over 860 stores across the United States and Puerto Rico, and a powerful e-commerce site, jcp.com. The retail landscape is more competitive than ever, creating new opportunities to differentiate and streamline our business. With 98,000 hard-working associates around the globe, we have the talent and determination to succeed and be the best retailer for American families.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1902
WEBSITE
https://www.jcpenney.com/