Store Manager

J.Mclaughlin

  • Memphis, TN
  • 3 days ago

    Highlights

    Essential Functions:Act as the Brand Ambassador by embracing the company culture to develop and cultivate productive and profitable relationships with clients and our communitiesMotivate and engage the store team by setting clear goals and expectations to achieve objectives and contribute to the overall success of the storeProvide exemplary client service in order to create a customer‑centric, friendly retail environment that fosters loyalty within our communitiesProficient in business acumen to effectively make business decisionsManage store operations and ensure all aspects run efficiently to create a profitable and productive businessAdditional Job Responsibilities:Manage all aspects of the business, including hiring, scheduling, training, merchandising, loss prevention, customer service, expenses, payroll, and inventory managementCreate and maintain a culture of kindness that is client and team focusedRecruit and hire top talentTrain and develop teams on selling skills, product knowledge, and operations. The Store Manager would be responsible for all aspects of the business, including sales, customer service, visual merchandising, team development, staffing and operations.

    Numbers & Facts

    LocationMemphis, TN

    Description

    Store ManagerWe are looking for a highly motivated, results driven Store Manager for our retail store, with a passion for classic American Sportswear and the ability to lead the team to achieve goals, while upholding the ideals and standards of the company. The ideal candidate should be sales driven and leads by example in building impactful relationships. The Store Manager would be responsible for all aspects of the business, including sales, customer service, visual merchandising, team development, staffing and operations.Essential Functions:Act as the Brand Ambassador by embracing the company culture to develop and cultivate productive and profitable relationships with clients and our communitiesMotivate and engage the store team by setting clear goals and expectations to achieve objectives and contribute to the overall success of the storeProvide exemplary client service in order to create a customer‑centric, friendly retail environment that fosters loyalty within our communitiesProficient in business acumen to effectively make business decisionsManage store operations and ensure all aspects run efficiently to create a profitable and productive businessAdditional Job Responsibilities:Manage all aspects of the business, including hiring, scheduling, training, merchandising, loss prevention, customer service, expenses, payroll, and inventory managementCreate and maintain a culture of kindness that is client and team focusedRecruit and hire top talentTrain and develop teams on selling skills, product knowledge, and operations.Conduct performance appraisals and coach in the moment to maximize sales and motivate teamStrategize and implement a client outreach plan, utilizing clienteling toolsEffectively use the POS system to provide exemplary servicePartner with community organizations and charities to host store events and trunk shows, continuing to build a reputation of being a local and loyal retailerDrive sales by demonstrating extensive product knowledge and the ability to make appropriate suggestions for the clientHold team accountable for achieving goalsMonitor sales trends and execute plans to maximize sales within the storeEffectively communicate needs of the business with District Manager and store teamsTake a collaborative approach, sharing best practices, ideas, and information with peers across all markets and build productive relationshipsRespond to customer questions, inquiries, and concerns to resolve all issues in a timely mannerCommunicate and execute all direction from Retail Operations and the Corporate OfficePlan and prioritize the workload and ensure the customer is the top priorityMerchandise the sales floor to maximize sales while adhering to visual directive and standardsMaintain a clean and organized store to ensure a great place to work and shopPartner with District Manager and Human Resources on employee relations issues and performance issues to ensure they are handled in accordance with company policyAdhere and enforce company policies and procedures and standards of professionalismLead by example and maintain the highest level of integrity at all timesWhat We Are Looking For:3+ years of retail management preferredBachelor's degree or equivalent experienceStrong management and leadership skillsStrong analytical and problem‑solving skillsTeam player with strong communication and interpersonal skillsProven track record in achieving sales goals and takes accountability for resultsPositive and self‑motivatedConsistently demonstrates accountability, reliability, and professionalismHigh energy and results drivenAdapts positively to changeAbility to multi‑task, while keeping the customer the top priorityAble to work various shifts, including weekends and holidaysComfortable standing for long periods of time; must be able to lift up to 30 poundsEqual Opportunity:J.McLaughlin is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.#J-18808-Ljbffr

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