Store Manager

SummarySummary: An S&G Store Manager serves as the leader and oversees the retail operations of a single unit. The Store Manager ensures that the store operates efficiently and in compliance with applicable federal, state, and local laws and Company policies; properly trains employees to ensure all store positions are staffed to appropriately handle all customer service issues; ensures the store maximizes sales and profits while maintaining asset controls. This is a salaried exempt role with a 50-hour work week requirement.ResponsibilitiesProvides customer service leadership and direction for the entire store and team of employees working in the same locationEnsures that employees follow all Company policiesPromotes and maintains a clean and organized store appearance inside and outFosters an environment focused on customer service and satisfactionPromotes staff retention by working to develop leaders, empower employees and encourage increased employee productivityResponds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individualsEnsures all merchandising and marketing programs are executed properly, which includes maintaining plan‑ogram integrity and appropriate sign placementEnsures the store maximizes sales and educates staff on selling initiativesMonitors store activities to ensure that transactions are taking place in the proper mannerEnsures foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date productsEnsures that all necessary store reports and paperwork, including performance appraisals, are completed in a timely fashionExperience RequirementsPrevious supervisory experience preferredCompletion of the Assistant Store Manager Training program and other relevant Company required training programs and required certificationsGood understanding of Company systems and technologyExcellent communication skills and the ability to research and resolve issuesKnowledge of retail business management practicesKnowledge of all types of store transactions and related programsKnowledge of ways to handle customer and employee injuries, incidents and accidentsRequirementsAbility to occasionally lift objects up to 50 poundsAbility to frequently lift objects up to 10 poundsAbility to rarely perform repeated climbing and fine hand manipulationsAbility to occasionally perform repeated squatting/kneeling/stooping, twisting and pushing/pullingAbility to frequently perform repeated bending and reachingAbility to continuously perform repeated simple hand graspingAbility to work in intermittent temperature for short periods of time, e.g., outside at the pumps and in the coolerAbility to stand for an entire shift if/as requiredAdditional RequirementsAvailable to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periodsHas necessary means to conduct area pricing surveysHigh School Diploma or GEDPreferred Managerial AttributesExhibits strong leadership qualities and a desire to succeedServes as coach to employees by modeling appropriate workplace behaviorInteracts positively with employees by seeking input and providing appropriate feedbackSeeks opportunities for employees to develop skillsIdentifies and attracts outgoing, customer focused individuals to build a customer driven workforceUnderstands, actively demonstrates and promotes the principles of the customer service initiativesCreates excitement around Company initiatives in order to drive sales goalsEmpowers employees to make non‑personnel related decisions in absence of immediate ManagerFosters a work environment where good performance is recognized and rewarded#J-18808-Ljbffr