Store Manager

JCPenney

Kennewick, Washington

JOB DETAILS
SALARY
$83,160–$118,800 Per Year
JOB TYPE
Full-time
SKILLS
Business Strategy, Coaching, Cosmetology, Customer Support/Service, Establish Priorities, Expense Analysis, Incentive Programs, Leadership, Life Insurance, Performance Management, Performance Metrics, Pricing, Process Improvement, Retail, Retail Management, Revenue Growth, Sales, Sales Analysis, Sales Strategy, Sun Microsystems SPARC Processor, Team Building, Team Player, Wholesale Industry, eCommerce
LOCATION
Kennewick, Washington
POSTED
6 days ago
Overview:


 

Store Manager  

 

Contributes to profitable sales growth by executing the overall store strategy; including leading and engaging the team, managing company merchandise and operational excellence, training and developing associates, and executing sales-building programs.  

 

Primary Responsibilities: 

 

Customer Service 

  • Models, coaches, and holds team accountable for outstanding customer  service.
  • Engage with both associates and customers to enhance interactions.
  • Conduct store walkthroughs for pricing/signing accuracy. 

Sales  

  • Analyze sales and expense data to identify opportunities. 
  • Communicate business objectives and performance to the team. 
  • Strategically drive sales through store walkthroughs and leadership interactions. 
  • Improve store consistency around key performance metrics 
  • Participate in peer group discussions to address business trends. 

Team Development 

  • Provide in-the-moment coaching for associates. 
  • Maintain performance notes and take action on performance gaps 
  • Enhance each leader's execution abilities and team development. 
  • Utilize recognition and rewards to reinforce positive behaviors. 
  • Motivate associates/teams to align with the company's strategy. 

Specialty Businesses 

  • Lead Salon Manager/Beauty Manager/Supervisors and engage related teams. 
  • Analyze sales and expenses to drive performance and improvements. 

Performance Standards 

  • Support shrink and safety initiatives 
  • Consistently meet established performance standards, including sales,  

          service, profit, productivity, and attendance 

 

Core Competencies & Accomplishments; 

 

  • Prioritizes Customer - Focuses team efforts on meeting the needs of the external and internal (associate) customer, including the need for work-life balance and well-being.  
  • Takes Accountability - Holds team accountable for performance, celebrates wins and empowers individuals to take responsibility for their work and pride in their accomplishments.  
  • Produces Results - Motivates and challenges associates to work hard, smart, and outside of traditional hierarchies to attain a shared purpose.  
  • Works Collaboratively-Creates a culture of inclusion and collaboration, actively supporting teamwork and team spirit.  
  • Work experience- Minimum of 5 years retail leadership experience 
  • Education- bachelor’s degree or equivalent work experience 

What You Get

  • Eligibility for bonus under the Management Incentive Plan.

  • A competitive benefits package, if eligible, including:

    • Medical, dental, and vision benefits

    • Term life insurance

    • Paid vacation and holidays*

    • 401(k) with company match

    • Associate merchandise discount across all Catalyst Brands

All associates are eligible for an associate discount on merchandise at Catalyst Brands.

For paid holidays, associates who are eligible for paid vacation are also eligible for eight paid holidays during the calendar year. Store hourly associates scheduled to work on a designated holiday will receive additional compensation.

*For paid vacation days and eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com.


About Catalyst Brands

Catalyst Brands ignites America’s most beloved retail brands to make fashion accessible to all. Our portfolio features the legendary department store JCPenney, as well as iconic specialty retail brands Aéropostale, Brooks Brothers, Lucky Brand, and Nautica.

Established in 2025, when JCPenney and the former SPARC Group combined, Catalyst Brands operates approximately 1,800 retail stores, shop-in-shops, and eCommerce platforms throughout the U.S. and Canada. Catalyst Brands also serves leading wholesale accounts in North America and beyond.

For more information, visit www.catalystbrands.com.

 

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Pay Range: USD $83,160.00 - USD $118,800.00 /Yr.

About the Company

J

JCPenney

We share a passion for serving customers, supporting our communities and making JCPenney the best retailer for all families. As a Company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a collaborative and inclusive environment. After all, JCPenney is more than a destination for style and value, it’s a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

JCPenney emerged more than 100 years ago as a small mercantile store serving families on the American frontier in the Old West. Today, we’re still pioneering new frontiers by challenging the old rules of retail and creating a shopping experience that merges the intimacy of a traditional store with the digital conveniences of personal technology.

Today, JCPenney is one of the nation’s largest apparel and home retailers with over 860 stores across the United States and Puerto Rico, and a powerful e-commerce site, jcp.com. The retail landscape is more competitive than ever, creating new opportunities to differentiate and streamline our business. With 98,000 hard-working associates around the globe, we have the talent and determination to succeed and be the best retailer for American families.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1902
WEBSITE
https://www.jcpenney.com/