Benefits --------
The Nothing Bundt Cakes NbC Bakery ManagerLead Operator directs the team and day-to-day operation which includes all aspects of the guest experience cake production brand and merchandise presentation work environment P&L management and inventory control. The ultimate objective of this role is to drive sales and profitability while ensuring the highest-quality cakes a warm welcoming environment and superior service are consistently provided to our guests. The Bakery ManagerLead Operator exemplifies NbC core values and serves as the key culture carrier to bring joy to the bakery and beyond in the community while building the teams commitment to our guests and the NbC brand.
Accountabilities ----------------
### Team Leadership
Prioritizes the guest experience models superior guest engagement and fosters a positive work environment. Recruits and selects talent and ensures performance expectations are clearly communicated and proper training is provided to execute responsibilities effectively and enable team members to thrive. Engages frequently with team members to gain insight into workload and progress address any challenges and course correct as needed. Provides continuous coaching and follow up to develop team and manage performance delivers constructive feedback conducts quarterly reviews and addresses any performance issues in a timely effective manner. Delineates role of Assistant Manager assigning specific responsibilities to support the ongoing leadership of the bakery team and operation. Identifies future leaders and cross-trains team members as appropriate to build individual capabilities and ensure adequate bakery coverage. Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.
### Business Operations
Facilitates the opening and closing of the bakery including cash-drawer balancing and bank deposits. Manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large complex orders and deliveries. Creates and communicates weekly sales productivity goals cake production plan and team schedule and adjusts bakery coverage based on changing business trend. Sets inventory par levels based on production demand and sales forecast monitors stock levels processes weekly supply orders and conducts monthly inventory. Ensures NbC product service bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures. Manages all controllable expenses including labor COGS maintenance and supplies to maximize profitability. Performs administrative functions including payroll processing sales labor and product inventory reporting and basic accounting procedures.
Knowledge, Skills, and Abilities -------------------------------
Understands basic retail math and P&L principles including the specific levers that drive sales and profitability. Has the ability to interpret and analyze business and financial data identify areas of strength and improvement opportunity and determine appropriate action plans to address issues. Leads with an unwavering guest focus and exhibits strong interpersonal skills with the ability to engage empower and motivate a team and communicate effectively in both oral and written form. Excels at delegating duties communicating clear expectations directing others work and managing performance. Is highly organized and resourceful can balance multiple priorities and demonstrates strong follow-up skills. Possesses strong problem-solving skills with the ability to accurately assess situations and identify issues develop possible solutions and take the appropriate courses of action. Demonstrates strong learning agility with a passion to grow and excel.
Education, Certifications, and Work Experience Requirements ---------------------------------------------------------
High school diploma or GED post-secondary education is a plus. 2-3 years of leadership experience managing teams business operations and the guest experience in the retail hospitality or foodservice industries. Demonstrated success in hiring and developing teams creating a superior service environment and achieving financial objectives. Experience in creating productivity goals inventory par levels and team schedules and managing costs. Foodservice safety training certificate or required to obtain within 30 days of employment. Basic proficiency in Microsoft Word Excel and Outlook with comfort in learning new technologies.
Work Availability -----------------
Must have the flexibility to work various shifts including early mornings evenings weekends and holidays based on changing business demands.
Job Type ---------
Full-time
We have great operating hours - no late nights. You get to bring joy to your community by making genuine connections and identifying ways to celebrate local businesses. Cake discounts. Yummm. This job is fun. Its literally a piece of cake. This is a great place to make new friends. Apply now. Joy is the job.
Compensation ------------
$40,000.00 per year
Join Our Growing Family ------------------------
From Happy Birthday" to Just Because" Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter. Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servants Heart the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40 U.S states and in Canada, theres plenty of opportunity to join our family. Click here to learn more about Nothing Bundt Cakes.
Employee Information -------------------
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate. All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local state and federal law.
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