Store Manager I

Flooring Liquidators LLC

Corona, CA

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JOB DETAILS

SKILLS

Analysis Skills, Budget Management, CPR Certification, Check Processing, Coaching, Communication Skills, Conflict Resolution, Customer Relations, Customer Support/Service, Customer Training, Data Collection, Driver's License, Field Sales, Forklift, Inside Sales, Interpersonal Skills, Leadership, Lift/Move 50 Pounds, Merchandising, People Management, Persuasion Skills, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Retail, Retail Management, Revenue Growth, Safety/Work Safety, Sales, Staff Training, Standard Operating Procedures (SOP), Store Closing, Store Opening, Time Management, Warehousing, Willing to Travel

LOCATION

Corona, CA

POSTED

3 days ago

Summary/objective

We are seeking a results-oriented and motivated leader to join our well-established flooring company as a Store Manager. This role offers a competitive salary along with performance-based commission opportunities. The Store Manager is responsible for leading store operations, driving sales, delivering exceptional customer service, and fostering strong customer relationships, while supporting the growth and success of the sales team.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Plan and manage all aspects of day-to-day store operations, including sales, warehouse, sub-contractors, merchandising, and more.
All duties under salesperson and warehouse. See salesperson and warehouse job descriptions for more details.
Effectively lead, manage, and coordinate the duties of all store employees (2-10) to maximize efficiency and outcomes using a combination of leading by example and delegation.
Assist in the interviewing and hiring process. Train new employees.
Maintain the highest levels of product knowledge and Roll Master fluency to be able to answer employee questions, facilitate training, and resolve customer service concerns.
View the store with a discerning eye to be proactive in addressing problem areas before they become issues or concerns.
Maintain the CPR (customer payment register), and all payments using appropriate cash handling techniques and check processing procedures.
Follow all cash handling standard operating procedures (SOPs) for opening and closing the store.
Train, implement, and oversee to ensure that correct procedures and policies are followed according to the FL Employee Handbook and various mandatory FL sales and compliance guidelines set forth by the Regional Manager, Director of Sales, or other management personnel.
Work closely with the Regional Manager, Director of Sales, and/or other management personnel to ensure the store has the tools necessary to create an environment conducive to optimal performance within budget restraints.
Take accountability for the store. Protect company assets.
Conducting safety walks, monitoring the use of store power equipment, and coaching employees on safe work practices.

Competencies

Analytical Thinking - Applies logic to solve problems and get the job done
Client Service - Responds to the clients and anticipates their needs
Conflict Resolution - Works to resolve differences and maintain work relationships
Decision Making - Makes decisions and takes responsibility for them
Empowers Others - Gives employees confidence and allows freedom to complete tasks
Ethics - Fosters a diverse and respectful workplace
Evaluation Skills - Evaluates according to accepted methodologies
Even Temperament - Controls emotions without retaliating against negative behavior
Excellent Communication - Uses language effectively to gather information and facilitate an exchange of ideas
Flexibility - Adapts to changes while remaining focused on goals, applies knowledge to new circumstances
Influence - Enlists the support and cooperation of others and encourages them to be proactive
Initiative - Remains proactive when suggesting improvements and solving problems
Interpersonal Relations - Exhibits respect and understanding of others to maintain professional relationships
Leadership - Establishes and guides a team effort that promotes a common goal
Management Skills - Possesses financial and people management skills, as well as the management of information
Persuasive Communication - Displays verbal and written communication that influences others
Problem Solving - Solves problems while ensuring rules and directives are followed
Project Management - Brings together every component of a project, including resources or planning, that are needed to complete it in a timely manner.

Supervisory responsibilities: All store-level employees: Assistant Manager, Inside Salespeople, Outside Salespeople, Estimators, Warehouse

Work environment: Retail, store environment, may have a warehouse attached (heat and cold).

Physical demands: May need to lift up to 50 pounds and may operate a forklift.

Travel required: Minimal, less than 10%, may travel between store locations.

Required education and experience:

High School Diploma, GED, or equivalent
3+ years of retail sales experience
1+ years supervisory or management experience
Proven ability to build, lead, motivate, and maintain high-performing teams
Experience in measuring rooms accurately for flooring projects
Valid driver's license and an acceptable driving record
Excellent communication skills
Willingness to learn to operate a forklift
Valid class "C" driver's license

Preferred education and experience

Roll Master experience
Previous forklift certification
Hard surface flooring knowledge is a plus
5+ years of retail flooring experience
Bachelor's Degree in a related field
Experience in working in the home improvement retail sector

Store Manager I

Flooring Liquidators LLC

Corona, CA

About the Company

Flooring Liquidators LLC

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