Store Manager

Assistant Store ManagerJob Summary: The Store Manager is responsible for the overall leadership, performance, and daily operations of the retail showroom. This role drives sales growth, ensures an exceptional customer experience, and leads a high-performing team while maintaining operational excellence, financial accountability, and compliance with company policies. The Store Manager sets the tone for a results‑driven, customer‑focused culture and is accountable for store profitability and long‑term team success.Benefits401(k)Bonus based on performanceDental insuranceEmployee discountsHealth insurancePaid time offTraining & developmentVision insuranceEssential Duties and ResponsibilitiesDrive store sales to meet or exceed revenue, margin, and KPI targets, including conversion, average ticket, and protection plan performanceLead by example through active customer engagement, consultative selling, and supporting team members to close salesRecruit, develop, coach, and hold team members accountable for performance, fostering a high‑performing and positive work environmentMaintain strong leadership presence on the sales floor, ensuring consistent execution of customer experience standardsOversee all daily store operations, including staffing, scheduling, policy compliance, and safety standardsEnsure showroom excellence through merchandising, product placement, display accuracy, and overall store presentationMonitor inventory, product flow, and coordination between warehouse, showroom, and distribution partnersOversee credit operations, accounts receivable, collections, and compliance with all regulatory requirementsManage financial performance, including P&L, payroll, expenses, cash handling, and depositsExecute marketing initiatives, promotions, and community outreach to drive traffic and brand awarenessEnsure consistent execution of sales processes, team training, and customer engagement standardsServe as the primary escalation point for customer concerns, ensuring timely and professional resolutionAdapt to changing business needs, adjust priorities, and step into operational roles as needed to support store successPerform other duties as assignedKnowledge, Skills, Competencies and AbilitiesStrong leadership, coaching, and team development capabilitiesProven ability to drive sales performance and achieve financial targetsCustomer‑focused mindset with a commitment to service excellenceKnowledge of retail operations, merchandising, inventory, and store management practicesUnderstanding of credit, collections, and regulatory compliance requirementsStrong financial and business acumen, including P&L managementExcellent communication, problem‑solving, and decision‑making skillsHigh level of accountability, professionalism, and adaptabilityAbility to manage multiple priorities in a fast‑paced retail environmentRequired QualificationsHigh school diploma or equivalent preferred; equivalent combination of education and relevant experience will be consideredPrior Store Manager or senior retail leadership experienceProven track record of driving sales and managing store performanceExperience with team leadership, coaching, and employee developmentFamiliarity with credit/collections processes and compliance standards preferredAbility to work a flexible schedule, including evenings, weekends, holidays, and peak periodsWillingness to work 45–50+ hours per week based on business needsAbility to lift or move up to 50 pounds as needed and support showroom operationsBilingual (English‑Spanish) ability may be a plus based on specific store staffing needsKimbrell's Furniture is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.#J-18808-Ljbffr