Store Manager - Google Store Retail Houston

Mosaic North America

Houston, TX

JOB DETAILS
SALARY
$95,000–$102,000 Per Year
SKILLS
Accounting, Channel Strategies, Coaching, Communication Skills, Content Delivery/Distribution, Customer Experience, Customer Relations, Exceeded Sales Goal, Forecasting, Inventory Levels, Inventory Management, Leadership, Maintain Compliance, Metrics, People Management, Performance Management, Physical Inventory, Presentation/Verbal Skills, Problem Solving Skills, Product/Service Launch, Retail, Retail Management, Sales, Strategic Planning, Team Lead/Manager, Team Player, Writing Skills
LOCATION
Houston, TX
POSTED
1 day ago

Role OverviewThe Store Manager is the primary leader of the Google retail environment, responsible for cultivating an outstanding "consumer-first" service culture while driving overall operational excellence. You will be fully accountable for the execution of sales, service, and customer experience initiatives, ensuring the store remains "Radically Helpful" for every guest. This role requires a balance of strategic planning and hands-on floor leadership to manage the entire store team and deliver high-performing business results.Salary: $95,000-$102,000ResponsibilitiesTeam Leadership: Oversee all employee management, including hiring, development, discipline, and scheduling, to build a diverse, high-performing team.Operational Accountability: Responsible for maintaining adequate inventory levels, overseeing store appearance, and completing all accounting and paperwork associated with cash receipts and physical inventories.Engagement & Culture: Create an inclusive, collaborative environment and manage the team to deliver event content that grows customer knowledge and engagement.Performance Coaching: Spend the majority of time on the sales floor coaching personnel on sales techniques, reputation metrics, and providing feedback to improve product performance.Strategic Planning: Partner with the Regional Store Manager on staffing forecast plans and successfully execute the launch of new products, services, or processes.Compliance: Drive operational compliance for back-office processes and conduct monthly cost reviews of overtime, discounts, and returns.QualificationsResults-Oriented: Passion for meeting and exceeding goals related to revenue, productivity, and customer reputation.Decision Quality: Ability to utilize professional expertise to solve complex problems and analyze issues effectively.Communication: Strong verbal and written communication skills with a working knowledge of G-Suite.Experience: 6–8 years of retail management in high-touch, customer-facing environments.Education: A Bachelor's degree is preferred; however, a relative combination of adequate work experience and education may be sufficient in place of the degree.About the CompanyAcosta, and its subsidiaries, is an Equal Opportunity Employer.#J-18808-Ljbffr

About the Company

M

Mosaic North America