Store Manager

The role involves providing welcoming, friendly, and courteous service to all guests, ensuring a positive experience.

• Recruits, trains, supervises, and develops staff to meet sales, service, and cleanliness standards.
• Controls cash handling and operational tasks to maintain efficiency and accuracy.
• Acts as a shift leader, setting clear expectations, modeling behaviors, and addressing guest feedback.
• Ensures compliance with health, safety, security, and company policies, administering corrective actions when needed.
• Prepares reports and documentation promptly and organizes paperwork efficiently.
• Maintains knowledge of policies and fosters a productive work environment.
• Requires excellent communication, organization, multitasking skills, and a ServSafe Certification within 60 days.
• Requires 1-2 years of related experience, physical ability to handle tasks, and flexibility to work at various stations.

This position emphasizes leadership, guest satisfaction, team development, and operational excellence within a diverse and compliant workplace.