Store Manager - Direct Hire - Scottsdale AZ

Store Manager

Position Summary

We are seeking a dynamic and results-driven Store Manager to oversee the daily operations of a busy convenience store and fuel station. This leadership role is responsible for ensuring exceptional customer service, maximizing store profitability, maintaining operational excellence, and developing a high-performing team. The Store Manager will oversee all aspects of the business, including staffing, training, merchandising, inventory control, financial accountability, regulatory compliance, and facility maintenance.

The ideal candidate is a hands-on leader who thrives in a fast-paced retail environment, leads by example, and is committed to delivering outstanding customer experience while driving sales and operational performance.

Location: Scottsdale, AZ

Job Type: Full-Time, Exempt - Direct Hire

Compensation: Salary - $50,000 ($24.03) - $55,000 (26.44) Eligible Quarterly bonus $2500.00 Max

Typical Day-to-Day Responsibilities

• Open and close the store while ensuring operational readiness.

• Lead, coach, and support store Team Members throughout the day.

• Oversee staffing levels, scheduling, and shift coverage.

• Monitor sales performance, fuel pricing, and promotional activities.

• Ensure the store, fuel pumps, parking areas, and restrooms remain clean, stocked, and guest ready.

• Handle customer concerns and resolve issues professionally and promptly.

• Review inventory levels, place orders, and manage product merchandising.

• Complete daily sales reports, payroll processing, invoicing, and required operational documentation.

• Conduct employee training and performance coaching sessions.

• Monitor cash handling procedures, deposits, shrink control, and financial compliance.

• Ensure adherence to safety standards, food handling requirements, and applicable regulations.

• Collaborate with company leadership on performance goals and operational initiatives.

Key Responsibilities

Operations Management

• Oversee all store operations, including convenience store, fuel station, and exterior property.

• Ensure compliance with company policies, safety standards, and operational procedures.

• Manage inventory, merchandising, pricing, and promotional programs.

• Maintain a clean, organized, and safe shopping environment for guests and team members.

• Ensure accurate completion of daily reports, logs, and required documentation.

Team Leadership & Development

• Recruit, interview, hire, train, and develop store employees.

• Build a positive and engaged team culture.

• Conduct performance evaluations and provide ongoing coaching and feedback.

• Create and manage employee schedules while ensuring adequate staffing levels.

• Develop future leaders and support employee advancement opportunities.

Customer Experience

• Deliver exceptional customer service by leading by example.

• Resolve customer complaints and service issues quickly and professionally.

• Train employees on customer engagement, suggestive selling, and service standards.

• Promote a welcoming environment for customers, vendors, and business partners.

Financial Management

• Drive store sales and profitability through effective merchandising and operational controls.

• Oversee cash handling, deposits, lottery transactions, money orders, and other payment processes.

• Monitor labor costs, inventory levels, and shrink performance.

• Ensure accurate payroll processing and invoice management.

• Meet or exceed established financial and operational goals.

Safety & Compliance

• Maintain compliance with alcohol, tobacco, lottery, and other regulatory requirements.

• Enforce workplace safety procedures and conduct ongoing safety training.

• Respond appropriately to emergencies, accidents, and incidents.

• Ensure compliance with ADA, EEOC, and company employment policies.

Qualifications

Required

• High School Diploma or GED.

• 1-2 years of retail, convenience store, food service, or related management experience.

• Experience supervising, coaching, and developing employees.

• Strong customer service and problem-solving skills.

• Proficiency with basic computer applications and retail systems.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong verbal and written communication skills.

• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.

Preferred

• Previous convenience store, gas station, grocery, or quick-service restaurant management experience.

• Experience with inventory management, payroll processing, and sales reporting.

• Knowledge of retail compliance requirements, including age-restricted product sales.

Physical Requirements

• Ability to stand and walk for extended periods throughout an entire shift.

• Frequent bending, stooping, reaching, kneeling, and lifting.

• Ability to lift, push, and pull up to 50 pounds.

• Ability to perform indoor and outdoor duties in varying weather conditions.

• Visual ability to operate registers, fuel station equipment, computers, and inventory systems.

• Ability to communicate clearly with customers, employees, and vendors.

Pay Details: $50,000.00 to $55,000.00 per year

Search managed by: Jason Timothy

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.