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Store Manager - Coffee Shop

Pembroke & Co., Inc.

Stroudsburg, PA

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JOB DETAILS
SKILLS
Administrative Skills, Communication Skills, Computer Skills, Dental Insurance, Food Safety, Forecasting, Health Insurance, High School Diploma, Leadership, Lift/Move 50 Pounds, Marketing, Mathematics, Operational Support, Operations, Payroll Management, Problem Solving Skills, Quality System Requirements (QSR), Retail, Retail Management, Revenue Growth, Schedule Development, ServSafe Certification, Service Delivery, Team Lead/Manager, Tuition Fees, Vision Plan
LOCATION
Stroudsburg, PA
POSTED
17 days ago
Benefits:
  • 401(k)
  • Bonus based on performance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Competitive salary
  • Dental insurance
  • Tuition assistance
  • Vision insurance
  • 401(k) matching

Position Overview
Supporting one of the largest QSR brands, the Store Manager will lead a team, drive results, and take ownership of a high-energy operation. This role blends hands-on leadership, daily operations, and business performance – giving you the opportunity to make a direct impact every day. 

Why Join Us?
  • Opportunity to lead your own store and team
  • Clear path for career growth and advancement
  • Fast-paced environment where your work makes an impact
  • Generous discounts on food/coffee 
Key Responsibilities 
Team Leadership
  • Manage the recruiting, hiring and training of team members
  • Build a positive, accountable team culture 
  • Provide ongoing feedback, recognize performance and resolve team concerns
Operations & Guest Experience
  • Create a guest-first culture and lead by example to deliver excellent service
  • Maintain brand standards, cleanliness, and food safety
  • Ensure proper staffing to keep shifts running smoothly and efficiently
Business & Financial Performance
  • Drive sales and execute local marketing efforts
  • Control labor, food costs, and cash handling
  • Review performance and take action to improve results
Administrative & Operational Support
  • Manage scheduling, payroll, inventory, and ordering
  • Forecast staffing and business needs
  • Complete basic reporting and admin tasks
What We’re Looking For
  • 1+ year of management or leadership experience (QSR/retail preferred)
  • Strong communication and leadership skills with a demonstrated understanding of confidentiality
  • Ability to work in a fast-paced, hands-on role
  • Basic math, problem-solving, and computer skills
  • High school diploma (or equivalent)
  • ServSafe Certification (preferred) 
  • Reliable transportation 
What to Expect
  • Flexible schedule (including early mornings, weekends, holidays)
  • On your feet most of the shift (candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift up to 50lbs.)
  • Fast-paced, team-driven environment 

About the Company

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Pembroke & Co., Inc.