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Store Manager

American Signature

Canton, MI

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JOB DETAILS
SKILLS
Accounting, Blueprints, Business Strategy, Change Management, Coaching, Continuous Improvement, Customer Experience, Customer Support/Service, Establish Priorities, Expense Management, Furniture, Housekeeping/Cleaning, Identify Issues, Inventory Cycle Counts, Leadership, Merchandising, Operations Management, Operations Processes, Organizational Development/Management, Problem Solving Skills, Profit & Loss, Quality Management, Retail Management, Sales, Sales Management, Sales Operations, Sales Strategy, Servant leadership, Talent Management, Team Lead/Manager, Training/Teaching
LOCATION
Canton, MI
POSTED
Today
Description

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Store Manager is critical in ensuring we meet that goal. This person is responsible for overall profitability, people development, standards/operations and customer experience in their store. Most importantly, this person will be a leader and coach; a champion of our culture and values. The Store Manager reports directly to the Market Leader.

Some of the functions the Store Manager will perform:

  • Embodies our values: Adventure Guides, Serve Others and Own It
  • Owns store P&L, driving income goals through managing sales and expenses
  • Leads the team by providing leadership, direction and continued development
  • Hires, trains and retains the highest quality team members who exhibit our values
  • Ensures the highest level of merchandise experience through execution of the company blueprint and brand standards to keep a clean, well merchandised store
  • Ensures all lineup changes and sell thru strategies are executed
  • Ensures the delivery of maniacal customer service through setting clear expectations and enforcing accountability in the store
  • Ensures the use of world class processes in the store
  • Drives high performance culture, focused on the results of a highly functioning team
  • Develops others through hands on coaching
  • Ensures a deep talent bench by developing internal talent and attracting external talent
  • Works with the Sales Manager to ensure sales training and materials are utilized to keep the team educated on product knowledge, selling skills and operational efficiencies
  • Trains the team and maintains standards in the areas of: cycle counts, accounting and merchandising procedures
  • Works with the Assistant Manager to ensure operational excellence through a best in class home delivery process
  • Leads change efforts within the store, conforming to shifting demands and timelines
  • Meets store visit expectations set by the Market Leader

Requirements

The ideal candidate will have among other skills and abilities:

  • Bachelors degree or equivalent combination of education and experience
  • 3+ years of retail leadership experience
  • Ability to read and interpret documents
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers and team members
  • Ability to effectively prioritize and adapt in a fast-paced sales environment
  • Proven experience in strategic and organizational development, including the ability to attract, develop and retain best in class talent
  • Proficient using business related technology systems
  • Track record of servant leadership; serving others and putting team goals first
  • Owners mindset; takes ownership over everything within scope of responsibility while empowering others to do the same
  • Embody an Adventure guide; passion for the business, bringing curiosity and innovation to the job
  • Proactive approach; identifies and solves problems
  • Adaptability; flexible to changing market forces and shifting priorities
  • Experience managing change in large and complex environments
  • Ability to break down complex ideas and communicate them in simple and easy to understand ways
  • Demonstrated ability to coach and develop others to higher levels of performance
  • Demonstrated ability to drive results in a leadership role
  • Desire to continuously improve

If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.

About the Company

A

American Signature

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