| Location | Atlanta, GA |
Store ManagerAtlanta, GA - Buckhead VillageAt Rothy's, we believe there's a better way to do business—one that puts the planet and its people first. That's why we've transformed millions of plastic bottles into stylish, sustainable shoes and bags, creating wardrobe staples that look just as good as they feel.In our retail stores, clienteling, and genuine connection are at the heart of everything we do. We take pride in building lasting relationships with our customers—getting to know their style, anticipating their needs, and creating personalized experiences that make them feel truly seen and supported. Whether it's helping someone find their perfect fit or sharing the story behind our sustainable designs, every interaction is an opportunity to deepen that connection.As we grow, we're cultivating not just a workplace, but a community. It's a place where careers can grow, ideas are shared, and people feel a true sense of belonging. Every day brings new opportunities to learn, lead, and make an impact—together, as part of a welcoming, inclusive team that celebrates each other's contributions.About The TeamShopping at Rothy's IRL is not your ordinary retail experience—so naturally, our Stores team is extraordinary, too. Experts in the fit, wear and sizing of our shoes, these team members provide deep knowledge of every Rothy's style and out‑of‑this‑world customer service—creating long‑lasting brand loyalty. Customers love shopping in our stores due to these exceptional interactions.About The RoleAs Store Manager, you create an exceptional customer experience while keeping daily operations running smoothly. You lead a high‑performing, engaged team and ensure the store operates efficiently. You collaborate with other stores and departments to solve problems, drive improvements, and set your team up for success. As a Rothy's brand ambassador, you enthusiastically bring the mission and values to life for our customers, employees, and community.What You'll DoTeam Leadership (35%)Proactively recruit, hire, onboard and develop a strong store teamDevelop team members through in‑the‑moment feedback, regular floor observations, and consistent 1:1 check‑insMaintain a high performance standard by training the team on all SOPs, service expectations, selling skills, and Rothy's product knowledgeLead the Division of Responsibility (DOR) program with your leadership teamEnsure consistent execution of the Manager on Duty (MOD) program by setting clear expectations, reinforcing accountability, and regularly reviewing performance to deliver seamless customer and employee experienceCoach for high performance and manage employee relations concerns in partnership with your supervisor and the People TeamCreate a positive and motivating team culture by actively identifying and acting on engagement opportunitiesCustomer Experience (50%)Lead and model Rothy's Experience through exceptional service and selling from the sales floor, ensuring the team is fully service‑certified and actively coaching, training, and inspecting behaviors to uphold brand standardsBuild customer loyalty through effective clienteling, working together with the team to strengthen long‑term relationshipsBe the store's expert on brand and product knowledge, ensuring the team confidently shares our style, fit, quality, and sustainability storyDrive sales and key performance indicators by setting clear goals, celebrating wins, and holding the team accountable through daily coachingPlan and execute in‑store events and activations that grow brand awareness, connect with the local community, and drive salesEnsure all presentation touchpoints including visual merchandising, cleanliness, and dress code consistently reflect brand standards and optimize the in‑store experienceOperational Excellence (15%)Plan and execute weekly, monthly, and annual business strategies to hit sales growth and profit goalsManage payroll, staffing, scheduling, and store expenses to meet business goalsOversee inventory processes including receiving, processing, damages, and stock accuracyPartner closely with Visual Merchandising and cross‑functional teams to uphold brand standards and optimize product performanceUse all company platforms and resources effectively for clear team communication and excellent operational executionYou AreGuided by Rothy's values and committed to fostering a welcoming, service driven environment:Embrace Possibility. We dream BIG, really bigObsess Over Innovation: We never accept the status quoMake the Planet Proud. We make the right choice, not the easy oneCollaboration is Key. We're laser focused on driving resultsYou Have3 - 5 years of progressive retail leadership experience, ideally in a service focused environmentA proven track record of achieving sales targets and driving business growthGood judgment on key work and core issuesAbility to think critically and exhibit problem‑solving skillsStrong skills in coaching, talent development, and building engaged, high‑performing teamsOperational expertise, including scheduling, payroll, and inventory managementThe ability to stand/walk an entire shiftThe ability to lift, push carry or otherwise move up to 25 lbsAbility to frequently bending, reaching, stretching, and safely use ladders and step stoolsAbility to uphold Rothy's Experience by following our dress code, including wearing Rothy's shoes during every shiftAvailability to work a minimum of 40 hours/week, including peak business days (Fridays, Saturdays, Sundays), holidays, and evening and opening shiftsOur BenefitsGenerous paid time off401k matchingComprehensive health plans for you and your familySupplemental mental health benefitsMonthly wellness reimbursementEmployee Discount Program!#J-18808-Ljbffr