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Store Lead

SPECTRUM

Onalaska, WI

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JOB DETAILS
SKILLS
Advertising, Cash Management, Communication Skills, Computer Software, Customer Escalations, Customer Support/Service, Customer Training, Detail Oriented, Emerging Technology, English Language, Establish Priorities, Exceeded Sales Goal, Internet TV, Inventory Management, Leadership, Lift/Move 35 Pounds, Local News, Mathematics, Meet Sales Quota, Mentoring, Multitasking, Payment Processing, Problem Solving Skills, Product Documentation, Retail, Sales, Sales Operations, Sales Prospecting, Sales Strategy, Sales Tools, Schedule Development, Sports, Team Building, Technical Support, Transaction Processing/Management
LOCATION
Onalaska, WI
POSTED
21 days ago
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you enjoy connecting customers with the latest technology while supporting your team’s success? As a Store Lead at Spectrum, you will guide customers through products and services, mentor store specialists and contribute to sales achievements. Your efforts directly shape the customer journey and drive the store’s performance. 


How You’ll Make an Impact    

  • Guide customers through Spectrum products and services to ensure a seamless experience from welcome to checkout 
  • Apply sales strategies to identify opportunities and achieve sales goals 
  • Educate customers and provide solutions tailored to their needs with comprehensive knowledge of Spectrum offerings 
  • Support store leadership and team members by assisting with inventory control, cash management and handling escalations 
  • Mentor Store Specialists by sharing sales expectations, tools and resources 
  • Maintain store appearance according to planogram directives and accurately process payment transactions 
  • Provide constructive feedback to store leadership regarding sales opportunities and operations 

Working Conditions    

  • Operate in a retail environment with moderate noise 
  • Required to wear a uniform 

What You’ll Bring to Spectrum    

 

Required Qualifications    

 

Education    

  • High school diploma or equivalent 

Experience    

  • 1-2 years of sales experience 
  • 1-2 years of customer service experience 

Skills    

  • Ability to read, write and speak English 
  • Basic math proficiency 
  • Ability to work scheduled shift hours and overtime as needed 
  • Stand for prolonged periods and lift up to 35 lbs 
  • Communicate clearly and professionally with employees, customers and suppliers in person, by phone and in writing 
  • Demonstrate self-motivation and a competitive drive to exceed sales goals 
  • Carry a positive and professional demeanor 
  • Pay attention to detail and solve problems effectively 
  • Use computers and software applications 
  • Manage multiple tasks in a fast-paced team environment 
  • Prioritize, organize effectively and work independently 

Preferred Qualifications 

 

Skills 

  • Familiarity with the latest technology and devices 

#LI-NT1
SRL103 2026-74883 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

About the Company

S

SPECTRUM

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at corporate.charter.com.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
1993
WEBSITE
https://jobs.spectrum.com/