Sign upLog in

STORE DIRECTOR

Food 4 Less

Fairfield, CA

Apply
JOB DETAILS
SKILLS
Bakery Department, Best Practices, Business Administration, Communication Skills, Competitive Research, Computer Workstations, Corporate Policies, Customer Escalations, Customer Relations, Customer Support/Service, Data Analysis, Diversity, Employee Terminations, Forklift, Grocery Stores, Health Plan Membership, Inventory Management, Inventory Management Software, Investigative Reports, Leadership, Lift/Move 25 Pounds, Loss Prevention, Maintain Compliance, Manual Dexterity, Market Research, Market Trend Analysis, Meat Department, Mentoring, Merchandising, Multitasking, Organizational Skills, Pallet Jack, Performance Management, Physical Demands, Point of Sale (POS) Systems, Presentation/Verbal Skills, Problem Solving Skills, Product Merchandising, Product Pricing, Profit & Loss, Record Keeping, Regulations, Resolve Customer Issues, Retail, Retail Management, Retail Operations, Revenue Growth, Risk Management, Safety Process, Safety Training, Safety/Work Safety, Sales, Sales Analysis, Sales Forecasting, Sales Presentation, Staff Motivation, Strategic Planning, Team Lead/Manager, Team Player, Time Management, Warehousing, Willing to Travel, Writing Skills
LOCATION
Fairfield, CA
POSTED
2 days ago
Apply Today to Become an Employee Owner at PAQ, Inc./Food 4 Less/Rancho San Miguel Markets and Gain Access to Some of the Best Benefits in the Industry!

Work to earn FREE MONEY for your retirement and elect Medical, Dental, and Vision Benefit Packages for aslittle as $20 per paycheck for yourself and $64 per paycheck for you and your family!

PAQ, Inc. is a 100% Employee-Owned Company consisting of 25 retail grocery stores throughout the Central Valley and Central Coast of California. Seventeen of our stores are price-impact, warehouse format under the Food 4 Less banner, and Eight are Hispanic format under the Rancho San Miguel Market banner. At PAQ, Inc., our Employee Owners are the building blocks of a strong future-come build with us!

Job Summary:

The Store Director plans, and directs the day-to-day operations of the store, increasing customer count, sales and profitability, and improving customer services while maintaining a safe environment for customers and employees. Manages 6 to 15 subordinate supervisors who supervise up to a total of 125 employees in the Produce Department, Bakery Department, Meat Department and Grocery Department and is responsible for the overall direction, coordination, and evaluation of these units.

Essential Functions of the Position:
  • Hires, trains, coaches, schedules, and disciplines employees in all areas of the store. Makes staffing and pay decisions based on store needs. Works with department managers to increase performance standards are maintained with all employees. Plans and prepares work schedules and assigns employees to specific duties. Handles discipline and termination of employees as needed and in accordance with company policy.
  • Ensures all products and displays are merchandised effectively to maximize sales and profitability; sets up displays and stocks shelves/displays as needed. Places and rotates merchandise to ensure products sold according to code dates.
  • Performs scheduled inspections, focusing on both internal and external areas of the facility to ensure compliance with the company and store policies and procedures, in addition to federal, state and local rules and regulations required. Maintains store appearance and product presentation to company standards.
  • Orders merchandise or prepares requisitions to replenish merchandise on hand; prepares list of damaged items and communicates to the appropriate personnel of defective or unusable items to ensure appropriate credits or replacements are received.
  • Counts and/or verifies all material, equipment, merchandise, and supplies brought into the location with Bill of Lading; verifies clerical counts against physical count of stock and adjusts errors in computation or count or investigates and reports reasons for discrepancies. Maintains a high degree of accuracy to ensure correct inventory numbers.
  • Ensures compliance of employees with established security and record keeping procedures and practices, trains employees in proper safety and security procedures and practices.
  • Conducts market research by visiting competitors in an assigned area, looking at customer counts, pricing, product available, product placements, etc.
  • Identifies and assists Loss Prevention in the safeguarding of company assets from losses due to theft or fraud. Assists in apprehensions, retrieving company property and identifying ways to reduce risk and losses.
  • Ensures customer needs are met, resolves customer complaints in a timely manner and ensures that service is quick and efficient. Minimizes customer complaint escalation by administering diplomatic communication skills.
  • Performs various duties of other job titles throughout the store to provides support during peak periods or when scheduling conflicts arise.
  • Performs related duties as assigned.
Knowledge:
  • Comprehensive understanding of grocery retail operations, including merchandising, inventory management, and sales forecasting.
  • Familiarity with applicable laws and regulations regarding grocery store operations.
  • Knowledge of POS systems and inventory management software.
  • Understanding of customer service best practices and strategies to enhance customer engagement.
Skills:
  • Strong leadership and managerial skills to effectively lead a team and ensure high performance.
  • Excellent verbal and written communication skills to interact with staff, customers, and vendors.
  • Problem-solving skills to address and resolve operational and customer service issues promptly.
  • Organizational skills to manage multiple tasks and priorities efficiently.
Abilities:
  • Ability to develop and implement strategic plans to achieve department goals.
  • Ability to analyze sales data and market trends to make informed decisions.
  • Ability to work in a fast-paced environment and handle high-pressure situations.
  • Ability to motivate and mentor employees to foster a collaborative and productive work environment.
Physical Requirements:
  • Stand and walk for extended periods, typically 8-hour shifts.
  • Lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally.
  • Perform repetitive motions such as reaching, bending, stooping, squatting, and handling products.
  • Ability to handle and operate necessary equipment and tools.
  • Good hand-eye coordination and manual dexterity.
  • Maintain clear communication with customers and team members.
  • Move quickly and efficiently to assist customers and manage workload.
  • Maintain physical stamina to work in a fast-paced environment.
Work Conditions:
  • Work Hours: Ability to work flexible hours, including some weekends and holidays, as needed.
  • Environment: Indoor, climate-controlled, with adequate lighting and ventilation.
  • This position requires regular travel to different store locations
  • Primary Work Stations: Work within the grocery store environments, which include various sections such as the sales floor, backrooms, and exterior areas.
  • Dress Code: Professional and presentable attire as determined by store management, including a name tag, company-issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair, and not faded.
  • Exposure: May be exposed to moving mechanical parts and cleaning chemicals.
  • Noise Level: Usually low to moderate, with occasional loud periods from customers, store announcements, and equipment.
  • Interaction: Constant interaction with customers and team members in a fast-paced retail environment.
Minimum Qualifications:
  • Education: Bachelor's degree in Business, Business Administration, or related field preferred, but less formal education with more on the job experience may be substituted. .
  • Experience: Over five years of grocery management experience required.
  • Certification to operate an industrial forklift truck/pallet jack/WAVE is required.
Company Employment Policies:
  • PAQ, Inc is an "At-Will" employer.
  • PAQ, Inc is an Equal Opportunity Employer (EOE).


Workplace Model: 100% On-Site; Fairfield Food 4 Less

Reports To: District Manager

Employee Type: Regular, Full-Time

Exemption Type: Exempt

Travel Required: Yes; Localized

PAQ, Inc./Food 4 Less/Rancho San Miguel offers excellent health benefits, enrollment in our ESOP after 1 year, career advancement opportunities, paid vacation and sick leave, competitive wages, tuition reimbursement, and an employee assistance program.

We look forward to the possibility of you joining our team!

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel so classified may vary.

EEO/Inclusivity - As PAQ, Inc. continues to grow, our diversity-from our variety of perspectives and wide range of experiences-is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

About the Company

F

Food 4 Less

Want to do more with your career?

Our first warehouse-format supermarket, known as Food 4 Less, was opened in August of 1988 with a philosophy to provide Customers with the highest quality products and selection at the lowest possible price. The concept proved to be successful. Today, Food 4 Less is the nation’s premier warehouse-format, grocery chain and the undisputed low price leader. Food 4 Less stores feature a large selection of fresh fruits and vegetables, quality USDA select beef, seafood and fresh poultry – all at everyday low prices. Most locations also offer a fresh bakery and service deli.

Food 4 Less offers a variety of positions, including roles in our retail store locations, division office and warehouses. In addition to competitive pay, we offer company discounts, health benefits for those who qualify, 401(k) retirement plan and career advancement opportunities. Our Associates receive continual training and development to help achieve success within their roles. Food 4 Less is always seeking quality, service oriented individuals to join our team.
COMPANY SIZE
500 to 999 employees
INDUSTRY
Food and Beverage Production
FOUNDED
1988
WEBSITE
https://jobs.kroger.com/food-4-less/go/Food-4-Less/571100/