Storage SME

Ampcus Incorporated

Chicago, IL(remote)

JOB DETAILS
SKILLS
Access Control, Administrative Skills, Analysis Skills, Authentication, Business Services, Capacity Management, Communication Skills, Computer Science, Consulting, Data Administration, Disaster Recovery, Documentation, EMC Storage, Enterprise Directory Services, High Availability, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Identify Issues, Incident Management, Information Technology & Information Systems, Interoperability, Kerberos, LDAP (Lightweight Directory Access Protocol), Linux Administration, Microsoft Certifications, Microsoft Product Family, Microsoft Windows Server, Microsoft Windows System Administration, Multiplatform/Cross-Platform, NCIE - NetApp Certified Implementation Engineer, NetApp Storage Systems, Network Attached Storage (NAS), On Call, Operational Support, Performance Analysis, Performance Management, Performance Tuning/Optimization, Red Hat Linux Operating System, Replication and Remote Mirroring, Root Cause Analysis, Scripting (Scripting Languages), ServiceNow, Storage Architecture, Storage Area Network (SAN), System Integration (SI), Systems Administration/Management, Windows PowerShell, Zoning
LOCATION
Chicago, IL(remote)
POSTED
4 days ago

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

 

Job Title: Storage SME

Location(s): Chicago, IL
(Remote)


Position Summary
We are seeking an experienced Enterprise Storage Administrator to provide advanced administration and support for enterprise storage infrastructure. This role focuses on NetApp storage environments (FAS, ONTAP), multi-vendor storage platforms, and cross-platform system administration. The consultant will ensure high availability, performance optimization, and operational excellence while supporting ITIL-based service management processes.

Key Responsibilities
Storage & Infrastructure Management

  • Administer and support NetApp FAS systems and NetApp ONTAP environments.
  • Provide advanced support for NAS and SAN storage architectures, including provisioning, zoning, and performance optimization.
  • Manage EMC storage platforms and interoperable storage environments.
  • Perform capacity planning, replication, backup integration, and disaster recovery configuration.
  • Utilize NetApp Active IQ Unified Manager (AIQUM) for proactive monitoring, performance analysis, alerting, and reporting.
  • Troubleshoot complex storage issues and implement performance tuning improvements.

Identity & Authentication

  • Configure and support authentication protocols including Kerberos and LDAP.
  • Integrate infrastructure systems with enterprise directory services and access control frameworks.

IT Service Management

  • Support ITIL-based Incident Management and Problem Management processes.
  • Perform root cause analysis and implement permanent solutions to recurring issues.
  • Utilize ServiceNow ITSM for incident tracking, workflow management, and reporting.
  • Maintain accurate documentation for incidents, changes, and infrastructure configurations.

Required Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
  • 5-7 years of enterprise infrastructure and storage administration experience.
  • Strong hands-on experience with:
    • NetApp ONTAP
    • NetApp FAS
    • NetApp Active IQ Unified Manager (AIQUM)
    • SAN and NAS storage environments
    • Windows Server administration
    • Red Hat Enterprise Linux administration
    • EMC storage systems
    • Microsoft PowerShell scripting

Preferred Qualifications

  • Experience with ServiceNow ITSM and ITIL service management practices.
  • Knowledge of enterprise authentication technologies, including Kerberos and LDAP.
  • One or more of the following certifications:
    • NetApp Certified Data Administrator (NCDA) or NetApp Certified Implementation Engineer (NCIE)
    • Microsoft Certification
    • Red Hat Certified Engineer (RHCE)

Required Skills

  • Advanced storage administration and troubleshooting.
  • Expertise in NetApp ONTAP and AIQUM monitoring and analytics.
  • Strong understanding of SAN/NAS technologies.
  • Experience managing complex enterprise storage environments.
  • Excellent analytical, communication, and documentation skills.
  • Ability to support mission-critical, high-availability infrastructure.

Work Environment

  • Participation in an on-call rotation to support critical enterprise infrastructure.
 

Success Measures

  • Maintain high storage and infrastructure availability.
  • Reduce recurring incidents through effective problem management.
  • Optimize storage capacity and performance using AIQUM insights.
  • Deliver timely incident resolution and maintain comprehensive documentation.


Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

About the Company

A

Ampcus Incorporated

Ampcus Inc is a global technology and business consulting firm specializing in Digital Transforrmation, Big Data, Analytics, Cyber Security, Testing, IV&V, Infrastructure Management and Enterprise Solutions. Ampcus Inc is an SBA 8(a) certified Women and Minority Owned global Provider of broad range of consulting Services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, their goals become our goals. We are an ISO 9000, ISO 20000, ISO 27000 and CMMi Level certified company.

Ampcus consultants have significant business, engineering and technology experience. Our consultants have over 20 years of business experience and an average of over 10 years of engineering and technology experience. This means that the project teams understand how systems work and how the technology impacts the business processes of organizations.

We believe that success of an engagement is determined by strong project management, clear communication and mutual commitment working collaboratively. Our methodology begins by listening to the customer needs, then working with their teams to gain a clear understanding of the requirements, while providing a knowledge transfer of best practices for the organization. As a recognized leader providing customized software services, management and engineering solutions to companies around the world, our ability to deliver is a "granted"​ that makes companies put their trust in us to answer their day-to-day business challenges and put them on a path for greater success. We are the choice for our clients because we look at our clients business from a growth perspective.

Industry: Information Technology and Services

Specialties: Digital Transformation, Big Data and Analytics, Infrastructure Management Services, Testing and IV&V, Cyber Security, Active Directory and E-mail Infrastructure, Project Management, Training, and ERP, CRM. EAI, BI

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
http://www.ampcus.com