Sign upLog in
JobsJobs in OhioJobs in Cleveland, OHManagement Jobs

Stewarding Shift Manager

Jack Entertainment

Cleveland, OH

Apply
JOB DETAILS
SKILLS
Cafeteria, Coaching, Communication Skills, Cost Control, Customer Relations, Disciplinary Action, Documentation, English Language, Equipment Maintenance/Repair, Health Department, High School Diploma, Housekeeping/Cleaning, Interpersonal Skills, Inventory Levels, Inventory Management, Leadership, Lift/Move 50 Pounds, Loss Prevention, Maintain Compliance, Manual Dexterity, Mentoring, Multitasking, Office Equipment, Operations Processes, Policy Implementation, Project/Program Management, Regulations, Regulatory Compliance, Safety Process, Sanitation, Standard Operating Procedures (SOP), Team Lead/Manager, Team Player, Time Management
LOCATION
Cleveland, OH
POSTED
3 days ago
Essential Functions
  • Oversees the day-to-day stewarding operations to ensure departmental strategic goals and intent are being met and exceeding expectations.
  • Conducts china, glass and silver inventories monthly.
  • Controls inventories of supplies, equipmentand small wares.
  • Inspects supplies, equipment and work areas in order to ensure efficient service and standards.
  • Maintains and audits sanitation chemicals and distributes to the outlet especially PH levels of dish machines and sanitizing solutions
  • Reports, investigates and follows up on Team Member related accidents.
  • Supervises Team Members ability to follow loss prevention policies to prevent accidents and controls cost.
  • Develops and oversees the cleaning schedule of the kitchen, pastry, Garde Manger, banquets, cafeteria, and coolers, dumpster area, and maintenance of dishwasher machines.
  • Enforces proper cleaning routines for china, glass, silver, small wares, equipment, floors, etc.
  • Monitor all work areas on a daily basis for compliance with health department regulations and takes action when there are deficiencies
  • Enforces proper use and cleaning of all dish room machinery.
  • Ensures all transport equipment is in working order.
  • Ensures compliance with all applicable laws and regulations.
  • Ensures compliance with sanitation standards.
  • Informs and updates the F&B Exec Team of any relevant information in a timely manner.
  • Trains Team Members in safety procedures.
  • Ensures disciplinary procedures and documentation are completed according to standard and local operating procedures.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others. Leads by example.
  • Supervises and manages team members and understands stewarding operations well enough to perform all duties within department.
  • Implementation of organizational policies and procedures and F&B operating procedures for the stewarding staff and personnel.
  • Act as a coach and mentor to all stewarding staff, guiding them on a daily basis.

Knowledge, Skills & Abilities
  • Must be able to work independently.
  • Must present a neat and professional appearance.
  • Work requires interactions with customers, public and co-workers.
  • Work requires teamwork with other staff members.
  • Must be able to sit, stand or walk for long periods of time (4 hours).
  • Must be able to respond calmly and make rational decisions when handling employee conflicts.
  • Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
  • Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop, and kneel.
  • Respond to visual and aural cues.
  • Must have the manual dexterity to operate a computer and other necessary office equipment.
  • Must be able to tolerate areas containing dust, loud noises and bright lights.
  • Must be able to work varied shifts, weekends and holidays as needed.
  • Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
  • Work requires effective communication in English, both verbal and written form in a professional manner.

Education and Experience
  • High School Diploma or GED required
  • Must have 5-7 years of supervisor experience managing 10 or more employees in a stewarding environment.
  • Must be 21 years of age.

Required Certification/License
  • Not Required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

About the Company

J

Jack Entertainment

Similar Job Searches

Area Director Jobs in Cleveland, OHArea Manager Jobs in Cleveland, OHArea Supervisor Jobs in Cleveland, OHAssistant Director Jobs in Cleveland, OHAssistant General Manager Jobs in Cleveland, OHAssistant Manager Jobs in Cleveland, OHAssistant Supervisor Jobs in Cleveland, OHDepartment Manager Jobs in Cleveland, OHDepartment Supervisor Jobs in Cleveland, OHDirector Of Operations Jobs in Cleveland, OH