Starbucks Store Supervisor

Are you passionate about delivering exceptional dining experiences? Do you thrive in a dynamic environment where hospitality meets excellence? We are looking for a customer focused Starbucks Store Supervisor to join our team at our Courtyard by Marriott Downtown Baton Rouge hotel. We pride ourselves on providing unparalleled service and creating memorable moments for our guests. As the Assistant Food and Beverage Manager, you will play a crucial role in ensuring the success of our Bistro and Starbucks outlets, elevating our offerings to exceed guest expectations.

About Us

At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H.

PASSIONATE - Passionate with the spirit to serve.

EXCELLENCE - Committed to excellence that inspires results.

ADAPTABLE - Adjust, adapt, and overcome.

COMMUNITY - Creators of a collaborative community invested in growth.

HUMBLE - Humble, trustworthy, and transparent.

They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive.

WHAT YOU'LL DO

• Assist in Overseeing the day-to-day operations, ensuring seamless service and adherence to Starbucks brand standards.
• Follow all standard operating procedures (SOPs) to optimize efficiency and productivity.
• Monitor inventory levels and manage ordering to maintain adequate stock levels while minimizing waste.
• Recruit, train, and mentor a team of passionate individuals dedicated to delivering exceptional service.
• Foster a positive work environment that encourages teamwork, creativity, and continuous improvement.
• Uphold the highest standards of hospitality, consistently exceeding guest expectations and creating memorable dining experiences.
• Proactively address guest feedback and resolve any issues or concerns in a timely and effective manner.
• Collaborate with other hotel departments to coordinate special events and promotions, ensuring a cohesive guest experience across all touchpoints.
• Assist in Monitoring expenses and revenue to achieve financial targets.
• Ensure compliance with all health and safety regulations, maintaining cleanliness and sanitation standards in accordance with industry best practices and local requirements.
• Implement and enforce food safety protocols, conducting regular inspections and audits to uphold quality standards.

• Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day!
• Top Notch Training and Growth Opportunities: We will make sure you have what you need to excel in your career!
• Medical, Dental, and Vision coverage.
• Paid time off.
• 401k Retirement Plan.

• Experience in food and beverage management, preferably in a hotel or hospitality setting.
• Strong leadership skills with a proven ability to inspire and motivate teams.
• Excellent interpersonal and communication skills, with a passion for delivering exceptional guest service.
• Solid understanding of financial management principles, including budgeting, forecasting, and cost control.
• Knowledge of food safety and sanitation regulations, with relevant certifications preferred.
• Ability to multitask and thrive in a fast-paced environment, with a keen eye for detail and a commitment to excellence.
• Must be able to work independently while maintaining timelines.