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Starbucks Manager

Rivers Casino

Portsmouth, VA

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JOB DETAILS
SKILLS
Analysis Skills, Budgeting, Business Skills, Casinos, Communication Skills, Data Analysis, Detail Oriented, File Maintenance, Food and Beverage Industry, Forecasting, Gaming, Interpersonal Skills, Inventory Management, Inventory Reports, Lift/Move 25 Pounds, Maintain Compliance, Mentoring, Organizational Skills, Physical Demands, Presentation/Verbal Skills, Process Management, Project/Program Management, Restaurant, Safety Standards, Sanitation, Training/Teaching, Trend Analysis, Writing Skills
LOCATION
Portsmouth, VA
POSTED
3 days ago
Job Summary:Must possess outstanding interpersonal communications skills to effectively interface with guests, supervisors, and team members. Responsible for all results from cook line through the dining experience.Available Shifts:* Swing: 2:00PM-11:00PMSupervisory Responsibilities:* Yes.Will supervise Supervisors and BaristasDuties/Responsibilities:* Possesses complete knowledge of all procedures related to the job.* Continuously fosters great relationships with team members in all areas and mentors others to do the same.* Ensures that all guests are treated in a prompt, professional and courteous manner.* Must possess outstanding interpersonal communications skills to effectively interface with guests, supervisors, and team members.* Sets standards by being cooperative, helpful and friendly, and by presenting a neat, clean, well-groomed appearance.* Ensures proper staffing for forecasted volume and budgetary guidelines.* Ensures strict adherence to all policies and procedures.* Monitors inventories and reports discrepancies to the Director of Food & Beverage.* Oversees and enters the end of period inventory process by Supervisors and presents it to the Director of Food & Beverage.* Oversees the weekly inventory of all supplies to ensure all equipment and products needed is on hand and properly rotated.* Holds periodic meetings with Supervisors and with team members.* Meets budgeted figures for labor and other expenses.* Notifies team members of changes in policy and procedure.* Must work closely with Department Trainer to ensure all new hires are trained both with classroom and floor programs.* Ensure all existing team members are attending follow up training sessions.* Communicates any problems or concerns to Director and other departments as needed.* Works with all departments to ensure proper communication.* Participates in departmental meetings as required.* Maintains files in such a way that another supervisor could perform efficiently in the event of his/her absence.* Promotes the Casino through good will and positive attitude.* Maintains high sanitation and safety standards.* Maintains security of products and areas assigned to department.* Understands that this is a 24-hour responsibility and is accessible at all times.* Sets high standards by complying with all departmental rules, policies, and procedures.* Ensures that all Team Members are treated in a fair and consistent manner.* All other duties as assigned.Minimum Education and Experience Requirements:* Minimum 5 years as a manager of a full service restaurant.* Previous Starbucks Management experience is required.Knowledge, Skills, and Abilities:* Excellent verbal and written communication skills.* Excellent organizational, analytical, and project management skills, with particular attention to quality and detail.* Excellent interpersonal and communication skills and the ability to work effectively with all levels of the organization.* Strong business acumen and understanding of the business drivers in the industry.* Demonstrates the ability to establish credibility and rapport with operating leaders.* Ability to analyze data, understand trends, and develop recommendations for action based on the analysis.* Ability to work flexible shifts and days of the week, including holidays.Certifications, Licenses, and/or Registrations:* Gaming license/registration as required by jurisdiction(s).* Ability to obtain a Food Managers Certificate.Physical Requirements:* Must be able to work while standing for hours at a time.* Ability to lift, carry, push, pull or move objects up to 25 pounds on a regular basis and up to 50 pounds occasionally, with assistance.* Ability to use hands to handle or feel objects, tools, or controls, and reach with hands and arms.* Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust.

About the Company

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Rivers Casino