Stakeholder Relationship Manager

Iconma LLC

  • CA
  • 13 days ago

    Highlights

    Requirements: Bachelor's degree in Communications, Marketing, Public Relations, Business, Public Administration, Organizational Change, Healthcare Administration, Information Systems, or a related field. 4+ years of stakeholder engagement, communications, change management, client relationship management, program communications, or government program support experience.

    Numbers & Facts

    LocationCA

    Description

    Our Client, a Leading Provider of Healthcare Delivery Systems and Solutions company, is looking for a Stakeholder Relationship Manager for their Remote location.

    Responsibilities:

    • Develop and maintain stakeholder engagement strategies, plans, registers, and relationship maps.
    • Support creation and maintenance of the stakeholder register, RACI matrix, stakeholder engagement plan, user research and feedback plan, and stakeholder feedback log.
    • Coordinate engagement with government program leadership, SMEs, technical teams, data services, cybersecurity, testing, training, communications, and other affected stakeholders.
    • Support communications planning for the prototype rollout, including messaging, timing, audience segmentation, feedback loops, and approval coordination.
    • Draft and coordinate communications materials, briefing content, stakeholder updates, meeting materials, talking points, newsletters, FAQs, and rollout messaging.
    • Support creation of executive briefing packages and program communications materials.
    • Coordinate user research activities, stakeholder interviews, feedback sessions, demos, sprint reviews, and input-gathering mechanisms.
    • Track stakeholder concerns, decisions, feedback, risks, resistance points, adoption barriers, and follow-up actions.
    • Ensure communication and marketing products are aligned with and approved by government communications and stakeholder management authorities before distribution.
    • Work closely with the Business Analyst to ensure stakeholder feedback is translated into requirements, user stories, acceptance criteria, or decision items when appropriate.
    • Partner with the Project Control Analyst to track stakeholder actions, meeting outcomes, and decision follow-up.
    • Support program branding, change communications, and adoption-related messaging as needed.

    Requirements:

    • Bachelor's degree in Communications, Marketing, Public Relations, Business, Public Administration, Organizational Change, Healthcare Administration, Information Systems, or a related field.
    • 4+ years of stakeholder engagement, communications, change management, client relationship management, program communications, or government program support experience.
    • Experience developing stakeholder engagement plans, communications plans, briefing materials, talking points, FAQs, feedback logs, or adoption communications.
    • Strong writing, editing, facilitation, and presentation skills.
    • Ability to manage sensitive stakeholder relationships in a complex, multi-party environment.
    • Ability to translate technical or programmatic information into clear, audience-appropriate communication.
    • Strong organization and follow-up skills.
    • Experience coordinating approvals for formal communications, briefing materials, or external-facing program content.

    Why Should You Apply?

    • Health Benefits
    • Referral Program
    • Excellent growth and advancement opportunities

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