Certified Nursing Assistant (CNA), Communication Skills, Customer Support/Service, Detail Oriented, Documentation, Healthcare, Home Care, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, On Call, Organizational Skills, Patient Care, Patient Care Authorizations, Problem Solving Skills, Schedule Development, Staff Requirements
STAFFING/SCHEDULING EXPERIENCE & CNA/HHA CERTIFICATION PREFERRED!
Elite Care Management, a rapidly growing home health care agency, is seeking a reliable and detail-oriented Staffing Coordinator to support our private duty and home care Indiana office.
This role is a vital connection between our patients, caregivers, and internal teams—ensuring smooth scheduling, strong communication, and exceptional service.
Responsibilities
- Manage daily scheduling for private duty and home care patients
- Respond to staffing needs, schedule changes, and new patient requests
- Communicate professionally with patients, families, caregivers, and referral sources
- Assist with on-call staffing needs as required
- Maintain accurate documentation and update records as needed
- Collaborate with HR and Clinical Managers regarding staffing performance or concerns
- Adapt quickly to changing priorities in a fast-paced environment
Requirements
- CNA/HHA preferred
- Outstanding customer service and communication skills
- Excellent phone etiquette
- Strong ability to multitask and stay organized
- Independent problem-solving skills
- Proficient in MS Word, Excel, and Outlook
- Healthcare experience preferred, but not required
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Paid training
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Elite Care Management, Inc.